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When more than one controller is connected to a UBM3 backplane with 1 port (x1) and 4 ports (x4) and a UMB4 backplane with 1 port (x1) and 4 ports (x4), an extra port is falsely displayed in the "Device Inventory" of the iLO web interface.In the example below, 4 ports are displayed in the iLO web interface even though there should only be 3 ports displayed.Any one of the following conditions may cause this issue to occur with the dual host controllers:From one backplane, one port is connected to more than one controller card, and another port is connected to the system board.From one backplane, one port is connected to more than one controller card, and another port is connected to more than one controller card.Balance mode connection occurs when directly attached to the system board.
The following HPE Smart Arrays are affected by this issue:HPE Smart Array Gen11 Controllers:HPE MR216i-o Gen11 x16 Lanes without Cache OCP SPDM Storage Controller (P47789-B21)HPE MR216i-p Gen11 x16 Lanes without Cache PCI SPDM Plug-in Storage Controller (P47785-B21)HPE MR408i-o Gen11 x8 Lanes 4GB Cache OCP SPDM Storage Controller (P58335-B21)HPE MR416i-o Gen11 x16 Lanes 8GB Cache OCP SPDM Storage Controller (P47781-B21)HPE MR416i-p Gen11 x16 Lanes 8GB Cache PCI SPDM Plug-in Storage Controller (P47777-B21)HPE SR308i-o Gen11 x8 Lanes 2GB Cache OCP Storage Controller (P47196-B21)HPE SR308i-p Gen11 x8 Lanes 2GB Cache PCI Plug-in Storage Controller (P47192-B21)HPE SR416i-o Gen11 x16 Lanes 8GB Cache OCP SPDM Storage Controller (P46140-B21)HPE SR416ie-m Gen11 x16 Lanes 4GB Cache SPDM Mezzanine Storage Controller (P39959-B21)HPE SR932i-p Gen11 x32 Lanes 8GB Wide Cache PCI SPDM Plug-in Storage Controller (P47184-B21)HPE Smart Array Gen10 Plus Controllers:HPE MR216i-a Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller (P26325-B21)HPE MR216i-p Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller (P26324-B21)HPE MR416i-a Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P26279-B21)HPE MR416i-p Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P06367-B21)HPE SR416i-a Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 24G Controller (P12688-B21)HPE SR932i-p Gen10 Plus x32 Lanes 8GB Wide Cache NVMe/SAS 24G PCIe4 x16 Controller (P04220-B21)HPE Smart Array Gen10 Controllers:HPE Smart Array E208e-p SR Gen10 (8 External Lanes/No Cache) 12G SAS PCIe Plug-in Controller (804398-B21)HPE Smart Array E208i-a SR Gen10 (8 Internal Lanes/No Cache) 12G SAS Modular Controller (804326-B21)HPE Smart Array E208i-a SR Gen10 (8 Internal Lanes/No Cache) 12G SAS Modular LH Controller (869079-B21)HPE Smart Array E208i-c SR Gen10 (8 Internal Lanes/No Cache) 12G SAS Modular Controller (823852-B21)HPE Smart Array E208i-p SR Gen10 (8 Internal Lanes/No Cache) 12G SAS PCIe Plug-in Controller (804394-B21)HPE Smart Array P204i-b SR Gen10 (4 Internal Lanes/1GB Cache) 12G SAS Modular Controller (804367-B21)HPE Smart Array P204i-c SR Gen10 (4 Internal Lanes/1GB Cache) 12G SAS Modular Controller (804424-B21)HPE Smart Array P408e-p SR Gen10 (8 External Lanes/4GB Cache) 12G SAS PCIe Plug-in Controller (804405-B21)HPE Smart Array P408i-a SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular Controller (804331-B21)HPE Smart Array P408i-a SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular LH Controller (869081-B21)HPE Smart Array P408i-c SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular Controller (823856-B21)HPE Smart Array P408i-p SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS PCIe Plug-in Controller (830824-B21)HPE Smart Array P416ie-m SR Gen10 (8 Int 8 Ext Lanes/2GB Cache) 12G SAS Mezzanine Controller (804428-B21)HPE Smart Array P816i-a SR Gen10 (16 Int Lanes/4GB Cache/SmartCache) 12G SAS Modular LH Controller (869083-B21)HPE Smart Array P816i-a SR Gen10 (16 Internal Lanes/4GB Cache/SmartCache) 12G SAS Modular Controller (804338-B21)HPE Smart Array P408e-m SR Gen10 (8 External Lanes/2GB Cache) 12G SAS Mezzanine Controller (804381-B21)HPE SKU#HPE Product NameHPE PlatformsP48813-B21HPE ProLiant DL380 Gen11 2U 8SFF x1 Tri-Mode U.3 Drive Cage KitDL380P27193-B21HPE ProLiant DL38X Gen10 Plus 8SFF x1 Tri-Mode 24G U.3 BC Midplane Drive Cage KitDL380, DL385P54798-B21HPE ProLiant DL560 Gen11 8SFF x1 Tri-Mode U.3 Drive Cage KitDL560P47217-B21HPE ProLiant ML350 Gen11 8SFF x1 U.3 Tri-Mode Drive Cage KitML350P57108-B21HPE ProLiant DL345 Gen11 2U 8SFF x1 Tri-Mode U.3 BC Midplane Drive Cage KitDL345 (Mid-tray)P27194-B21HPE ProLiant DL300 Gen10 Plus 2U 8SFF x1 Tri-Mode 24G U.3 BC Front Drive Cage KitDL300P53494-B21HPE ProLiant ML110 Gen11 8SFF x1 U.3 Tri-Mode Drive Cage KitML110P54046-B21HPE ProLiant ML110 Gen11 8SFF x1 U.3 Tri-Mode Drive Cage KitML110P55952-B21HPE ProLiant ML350 Gen11 8SFF x1 U.3 Tri-Mode Drive Cage KitML350P56172-B21HPE ProLiant ML350 Gen11 8SFF x1 U.3 Tri-Mode Drive Cage KitML350P57925-B21HPE ProLiant DL380 Gen10 Plus 8SFF x1 Tri-Mode U.3 Drive Cage KitDL380P48815-B21HPE ProLiant DL380 Gen11 8SFF x1 Tri-Mode 24G U.3 BC Midplane Drive Cage KitDL380 (Mid-tray)P39600-B21HPE ProLiant DL385 Gen10 Plus v2 8SFF x1 U.3 BC Mid Tray Basic Drive Cage KitDL385 (Mid-tray)P27193-B21HPE ProLiant DL38X Gen10 Plus 8SFF x1 Tri-Mode 24G U.3 BC Midplane Drive Cage KitDL380, DL385 (Mid-tray)P52743-B21HPE ProLiant DL320 Gen11 8SFF x1 Tri-Mode 24G U.3 BC Backplane KitDL320P54999-B21HPE ProLiant DL325 Gen11 8SFF x1 Tri-Mode U.3 Backplane KitDL360P26431-B21HPE ProLiant DL360 Gen10 Plus 8SFF x1 Tri-Mode 24G U.3 BC Backplane KitDL360P48895-B21HPE ProLiant DL360 Gen11 8SFF x1 U.3 Tri-Mode Backplane KitDL360P46252-B21HPE Alletra Storage Server 4120 24LFF Configure-to-order SystemA4200P46253-B21HPE Alletra Storage Server 4120 48SFF Configure-to-order SystemA4200 (Front)P63103-B21HPE Alletra Storage Server 4140 68LFF Configure-to-order SystemAlletra Storage Server 4140P63253-B21HPE Alletra Storage Server 4140 92LFF Configure-to-order SystemAlletra Storage Server 4140P63253-B21HPE OEM ProLiant DL385 Gen11 48SFF Configure-to-order ServerDL385
As a workaround, ignore the falsely displayed port as it does not impact the operation or functionality of the system.This advisory will be updated if additional solutions become available.Revision HistoryDocument VersionRelease DateDetails2March 11, 2025The Product/SKU table was updated in the Scope section.1July 2, 2024Original Document Release.
Operating Systems Affected:Not Applicable
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