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On any of the HPE ProLiant Gen10, Gen10 Plus, and Gen11 Servers running VMware ESXi 7.x and ESXi 8.x operating systems, the online firmware update initiated from HPE OneView software displays a false error message for HPE MR Gen10 Plus and Gen11 Controller components even though the component firmware has updated successfully.A false error message from the OneView Server Profile is displayed in the following screenshot:Component information in the iLO installation queue:Component information on VMware ESXi 7.0 and 8.0 OS for Gen10:Product Name / URLVersionFile NameOperating SystemController Firmware Flash for ESXi7.0 and 8.0 - HPE MR416i-p Gen10 Plus Tri Mode Controller52.26.3.5487CP060615.zipVMware ESXi7.0/ 8.0Controller Firmware Flash for ESXi7.0 and 8.0 - HPE MR416i-a Gen10 Plus Tri Mode Controller52.26.3.5487CP060616.zipVMware ESXi 7.0/8.0Controller Firmware Flash for ESXi7.0 and 8.0 - HPE MR216i-p Gen10 Plus Tri Mode Controller52.26.3.5487CP060617.zipVMware ESXi 7.0/8.0Controller Firmware Flash for ESXi7.0 and 8.0 - HPE MR216i-a Gen10 Plus Tri Mode Controller52.26.3.5487CP060618.zipVMware ESXi 7.0/8.0Component Information on VMware ESXi 7.0 and 8.0 OS for Gen11Product Name / URLVersionFile NameOperating SystemController Firmware Flash for ESXi7.0 and 8.0 - HPE MR416i-p Gen11 Tri Mode Controller52.26.3.5487CP060619.zipVMware ESXi7.0/ 8.0Controller Firmware Flash for ESXi7.0 and 8.0 - HPE MR416i-o Gen11 Tri Mode Controller52.26.3.5487CP060620.zipVMware ESXi 7.0/8.0Controller Firmware Flash for ESXi7.0 and 8.0 - HPE MR408i-o Gen11 Tri Mode Controller52.26.3.5487CP060623.zipVMware ESXi 7.0/8.0Controller Firmware Flash for ESXi7.0 and 8.0 - HPE MR216i-p Gen11 Tri Mode Controller52.26.3.5487CP060622.zipVMware ESXi 7.0/8.0Controller Firmware Flash for ESXi7.0 and 8.0 - HPE MR216i-o Gen11 Tri Mode Controller52.26.3.5487CP060621.zipVMware ESXi7.0/ 8.0
Any of the following MR controller components running VMware ESXi7.x or ESXi8.0 U1/U2 operating systems when performing an online firmware update with the March 2024 Service Pack for ProLiant on HPE Gen10 and Gen10 Plus servers, and March 2024 Service Pack for ProLiant for Gen11 servers.HPE MR216i-o Gen11 x16 Lanes without Cache OCP SPDM Storage Controller (P47789-B21)HPE MR216i-p Gen11 x16 Lanes without Cache PCI SPDM Plug-in Storage Controller (P47785-B21)HPE MR408i-o Gen11 x8 Lanes 4GB Cache OCP SPDM Storage Controller (P58335-B21)HPE MR416i-o Gen11 x16 Lanes 8GB Cache OCP SPDM Storage Controller (P47781-B21)HPE MR416i-p Gen11 x16 Lanes 8GB Cache PCI SPDM Plug-in Storage Controller (P47777-B21)HPE MR216i-a Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller (P26325-B21)HPE MR216i-p Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller (P26324-B21)HPE MR416i-a Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P26279-B21)HPE MR416i-p Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P06367-B21)
This issue has been resolved in the following HPESC Patch bundles:Patch bundle for Gen11 SPP 2024.04.00.00 Version 2024.04.00.02 (or later)Patch bundle for Gen10 SPP 2024.04.00.00 Version 2024.04.00.02 (or later)Workaround:If the issue is encountered, complete the following steps:In OneView, navigate to the Server Profile.SelectActivityfrom the drop-down menu.Select theAlertand manually set the alert state toCleared.NOTE: If a firmware update is completed offline, the HPE MR Gen10 Plus and Gen11 Controllers are not impacted by this issue.Revision HistoryDocument VersionRelease DateDetails4September 6, 2024Tables added to the Description section regarding component information for Gen10 and Gen113August 26, 2024Both Patch bundles for Gen11 and Gen10 Plus were included in the Resolution section.2August 12, 2024Updated the Resolution with the Patch bundle that resolves this issue.1May 9, 2024Original Document Release.
Operating Systems Affected:Not Applicable
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