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When the dual rate 25/50GbE SFP56 SR 100m transceiver (Part No. R8M65A) is inserted into M-series ONYX switches, the 25GbE ports do not link up. The display of the “show interfaces ethernet 1/n transceiver” shows the cable/module as “Invalid eeprom memory data.” There are no plans to support this transceiver (Part No. R8M65A) in Mellanox ONYX OS; this transceiver is therefore no longer supported within this platform by HPE.Example output of command, "show interfaces ethernet 1/n transceiver"HPE recommends using the alternative transceivers below instead:HPE 25GbE SFP28 SR 100m Transceiver (Part # 845398-B21)HPE 25Gb SFP28 SW 1-pack extended temperature Pull Tab Transceiver (Part #Q2P64B)
The following HPE StoreFabric M-Series ONYX switches are affected by this advisory:HPE SN2100M 100GbE 16QSFP28 Half Width Switch (Q2F23A)HPE SN2100M 100GbE 8QSFP28 Half Width Switch (Q2F24A)HPE SN2100M 100GbE 16QSFP28 Power to Connector Airflow Half TAA-compliant (R0P75A)HPE SN2100M 100GbE 16QSFP28 Connector to Power Airflow Half TAA-compliant (R0P76A)HPE SN2010M 25GbE 18SFP28 4QSFP28 Switch (Q9E63A)HPE SN2010M 25GbE 18SFP28 4QSFP28 Power to Connector Airflow TAA-compliant (R0P77A)HPE SN2010M 25GbE 18SFP28 4QSFP28 Connector to Power Airflow TAA-compliant (R0P78A)HPE SN2700M 100GbE 32QSFP28 Switch (Q2F21A)HPE SN2700M 100GbE 32QSFP28 Power to Connector Airflow TAA-compliant (R0P71A)HPE SN2700M 100GbE 32QSFP28 Connector to Power Airflow TAA-compliant (R0P72A)HPE SN2700M 100GbE 16QSFP28 Switch (Q6M26A)HPE SN2410M 25GbE 48SFP28 8QSFP28 Switch (Q2F22A)HPE SN2410M 25GbE 48SFP28 8QSFP28 Power to Connector Airflow TAA-compliant (R0P73A)HPE SN2410M 25GbE 48SFP28 8QSFP28 Connector to Power Airflow TAA-compliant (R0P74A)HPE SN2410bM 10GbE 48SFP+ 8QSFP28 Switch (Q6M28A)HPE SN2410M 25GbE 24SFP28 4QSFP28 Switch (Q6M27A)HPE SN2410bM 10GbE 24SFP+ 4QSFP28 Switch (Q6M29A)HPE SN3700cM 100GbE 32QSFP28 Power to Connector (P2C) Airflow Switch (R3B14A)HPE SN4600cM 100GbE 64QSFP28 Power to Connector (P2C) Airflow Switch (R6R24A)HPE SN3700M 200GbE 32QSFP28 Power to Connector (P2C) Airflow Switch (R5Z74A)
The transceiver (Part No. R8M65A) is no longer supported with HPE M-series ONYX switches. Instead, order alternative 25GbE fixed rate transceivers (Part No. 845398-B21 or Part No. Q2P64B) when experiencing this link-up issue.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference CenterNAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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