OPERATIONAL DEFECT DATABASE
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Document VersionRelease DateDetails2November 01, 2023Updated the Resolution with the permanent fix, OneView 8.60.1September 20, 2023Original Document Release.After rebooting HPE OneView, a false alert message may appear:"Refresh failed for the composable infrastructure appliance in bay X."The Resolution information shown with the alert message will display the following instructions:"Verify that the appliance is properly seated and the health indicator light is green, then refresh the enclosure. If the problem persists, E-Fuse the appliance bay or re-seat the appliance. If this is the active appliance, shut down the appliance before re-seating it. If none of these steps corrects the problem, contact your authorized support representative and provide a support dump."This alert will occur because of a concurrent timing window during startup when the Composer 2’s iLO setting is compared.The false alert will only appear when the following conditions are all met:After the initial enclosure refresh and after a HPE OneView startupIf the frame has 11 or more compute modulesIf the frame has two ComposersIf the frame contains four Virtual Connect/Fibre Channel interconnect modules
Any version of HPE OneView with HPE Synergy Composer 2.
This is corrected by updating toHPE OneView 8.60or later.To work around this issue, perform a refresh again for the enclosure to clear the alert. It can take more than one refresh to clear the alert.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference CenterNAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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