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The LSA_MONITOR events will fill up controller-related messages in the application log of the Windows Event Viewer or the Linux message log. This occurs approximately every two minutes once the queued events are duplicated in the Operating System log.How to check event logs in Windows Server 20XX:Hover over the Windows icon in the lower left corner of the screen and clickStart.EnterEvent Viewerin Search.SelectWindows Logsafter the Event Viewer opens.In the Windows Logs drop-down menu, selectApplication.Review the logged events and verify if this issue has occurred.Application log examples:Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 Port 1I,Box=1,Bay=1 (DeviceId: 0) - Drive: Inquiry info - Vendor: HPE ; Model: EH000900JXLVU ; Serial Number: ; Capacity: 900 GB.\r\nInformation LSA_MONITOR SAS_ADDR: PCI Slot: 21 Port 1I,Box=1,Bay=1 (DeviceId: 0) - Drive: Inserted. Info: enclDeviceId:252, scsiType:0, portMap:0, sasAddr:Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 Port 1I,Box=1,Bay=1 (DeviceId: 0) - Drive: Inserted.\r\nInformation LSA_MONITOR SAS_ADDR: PCI Slot: 21 Port 1I,Box=1 - Storage Enclosure: Inquiry info - Vendor: BROA; Model: VirtualSES ; Serial Number: ; Capacity: 0 GB.\r\nInformation LSA_MONITOR SAS_ADDR: PCI Slot: 21 -,Box=1 - Storage Enclosure: Inserted. Info: enclDeviceId:252, scsiType:13, portMap:0, sasAddr:Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 Port 1I,Box=1 - Storage Enclosure: Inserted.\r\nInformation LSA_MONITOR SAS_ADDR: PCI Slot: 21 -,Box=1 - Storage Enclosure: Communication restored.\r\nInformation LSA_MONITOR SAS_ADDR: PCI Slot: 21 -,Box=1 - Storage Enclosure: Communication restored.\r\nInformation LSA_MONITOR SAS_ADDR: PCI Slot: 21 Board Revision: 15002.\r\nInformation LSA_MONITOR SAS_ADDR: PCI Slot: 21 Firmware package version: 52.22.3-4650.\r\nInformation LSA_MONITOR SAS_ADDR: PCI Slot: 21 Firmware image version: 5.220.03-3739.\r\nInformation LSA_MONITOR SAS_ADDR: PCI Slot: 21 Firmware initialization started: (PCI ID 0x10e2/0x1000/0x03c8/0x1590).\r\nInformation LSA_MONITOR SAS_ADDR: PCI Slot: 21 Shutdown command received from host.\r\nHow to check messages log in Linux:The file to be checked /var/log/messagesCat /var/log/messages | grep -e "LSA_MONITOR"Message log examples:LSA_MONITOR[3456]: <LSAMON042> address - SAS_ADDR: PCI Slot: 12 Shutdown command received from hostLSA_MONITOR[3456]: <LSAMON000> address - SAS_ADDR: PCI Slot: 12 Firmware initialization started:LSA_MONITOR[3456]: <LSAMON001> address - SAS_ADDR: PCI Slot: 12 Firmware image version: 5.220.03-3739LSA_MONITOR[3456]: <LSAMON261> address - SAS_ADDR: PCI Slot: 12 Firmware package version: 52.22.3-4650LSA_MONITOR[3456]: <LSAMON266> address - SAS_ADDR: PCI Slot: 12 Board Revision: 01002LSA_MONITOR[3456]: <LSAMON167> address - SAS_ADDR: PCI Slot: 12 -,Box=1 - Storage Enclosure: Communication restoredLSA_MONITOR[3456]: <LSAMON167> address - SAS_ADDR: PCI Slot: 12 -,Box=1 - Storage Enclosure: Communication restoredLSA_MONITOR[3456]: <LSAMON091> address - SAS_ADDR: PCI Slot: 12 Port 2I,Box=1 - Storage Enclosure: InsertedLSA_MONITOR[3456]: <LSAMON247> address - SAS_ADDR: PCI Slot: 12 -,Box=1 - Storage Enclosure: Inserted. Info: enclDeviceId:251, scsiType:13, portMap:8, sasAddr:
Any HPE ProLiant Server that is configured with the following HPE MegaRAID Controllers when the HPE MR Storage Administrator is installed:HPE MR216i-a Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller (P26325-B21)HPE MR216i-o Gen11 x16 Lanes without Cache OCP SPDM Storage Controller (P47789-B21)HPE MR216i-p Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller (P26324-B21)HPE MR216i-p Gen11 x16 Lanes without Cache PCI SPDM Plug-in Storage Controller (P47785-B21)HPE MR408i-o Gen11 x8 Lanes 4GB Cache OCP SPDM Storage Controller (P58335-B21)HPE MR416i-a Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P26279-B21)HPE MR416i-o Gen11 x16 Lanes 8GB Cache OCP SPDM Storage Controller (P47781-B21)HPE MR416i-p Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P06367-B21)HPE MR416i-p Gen11 x16 Lanes 8GB Cache PCI SPDM Plug-in Storage Controller (P47777-B21)HPE Smart Array P824i-p MR Gen10 (24 Internal Lanes/4GB Cache/CacheCade) 12G SAS PCIe Controller (870658-B21)
This issue is resolved in HPE MR Storage Administrator (MRSA) 8.12.22.0 (or later):WindowsHPE MegaRAID Storage Administrator for Windows 64-bit (HPE MRSA for Gen10 Plus and Gen11 Controllers)LinuxHPE MegaRAID Storage Administrator for Linux 64-bit (HPE MRSA for Gen10P and Gen11 Controllers)Document VersionRelease DateDetails4July 3, 2025Revised the version of MRSA that resolves this issue in the Resolution section.3January 9, 2024Updated the Resolution with the version of MRSA that resolves this issue.2August 4, 2023Revised the title, and controllers were added to the Affected Products and Scope sections.1August 1, 2023Original Document Release.
Operating Systems Affected:Not Applicable
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