OPERATIONAL DEFECT DATABASE
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An HPE Gen11 server may not boot to the OS or the Power-On Self-Test (POST) may not complete due to a "System halted due to Security Protocol Data Model) component authentication failure" error. This issue is observed very intermittently when performing frequent server reboots; for example, performing a reboot stress test.
Any HPE Gen11 server.
To resolve this issue update to iLO 6 firmware v1.55 (or later).To download iLO 6 v1.55 (or later), perform the following steps:Click the following link:http://www.hpe.com/support/ilo6The page should refresh to display the "DRIVERS AND SOFTWARE" tab and the components that support the selected product. From the "DRIVERS AND SOFTWARE" expandable filter menus on the left side of the page:For further filtering if needed - Select the specific Operating System from the Operating Environment.Locate and select theHPE Integrated Lights-Out 6 v1.55 firmware.Click the Revision History tab to locate the latest version.For more important information, review the Release Notes tab.Click theDownloadbutton.Document VersionRelease DateDetails2February 5, 2025Added fix, iLO 6 v1.55 (or later).1April 5, 2023Original Document Release.
Operating Systems Affected:Not Applicable
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