OPERATIONAL DEFECT DATABASE
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Document VersionRelease DateDetails2January 18, 2024Added the version of MRSA that resolves this issue and provided links for published components in the Resolution section.1February 8, 2023Original Document Release.Remote access to HPE MR Storage Administrator (MRSA) can be used to control and monitor HPE MegaRAID (MR) controllers when the firewall of the operating system is disabled.IMPORTANT: If an unauthorized user changes the setting of the server via remote access, either accidentally or on purpose, it could cause unexpected results and possible data loss.
HPE MR Storage Administrator (MRSA) version 3.114.0.0 (or later) with the following Storage controllers:HPE MR216i-a Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller (P26325-B21)HPE MR216i-p Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller(P26324-B21)HPE MR416i-a Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P26279-B21)HPE MR416i-p Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P06367-B21)HPE MR216i-o Gen11 x16 Lanes without Cache OCP SPDM Storage Controller (P47789-B21)HPE MR216i-p Gen11 x16 Lanes without Cache PCI SPDM Plug-in Storage Controller (P47785-B21)HPE MR408i-o Gen11 x8 Lanes 4GB Cache OCP SPDM Storage Controller (P58335-B21)HPE MR416i-o Gen11 x16 Lanes 8GB Cache OCP SPDM Storage Controller (P47781-B21)HPE MR416i-p Gen11 x16 Lanes 8GB Cache PCI SPDM Plug-in Storage Controller (P47777-B21)HPE Smart Array P824i-p Controller
This issue is resolved in HPE MegaRAID Storage Administrator (MRSA) for Linux 64-bit in HPE MRSA Gen11 and Gen10 Plus Controllers as follows:DownloadLinux:HPE MRSA for Gen10 Plus and Gen11 Controllers v8.4.16.0(B) (or later)Windows:HPE MRSA for Gen10 Plus and Gen11 Controllers v8.4.16.0(B) (or later)WorkaroundNOTE:Remote access to MRSA is no longer supported as of April 2023.IMPORTANT: HPE strongly recommends not to use the remote access function. Instead, enable the firewall on the server operating system to prevent insecure remote access.If remote access isabsolutelyrequired, disable the firewall. Setting the bypass_authentication to zero (0) inLSA.confmeans that authentication is enabled, and you can remote in with your account and password.Once the firewall is disabled, you can securely enable HPE MRSA authentication. The account and password for authentication is the same as the one used for the Windows/Linux OS.Remote access MRSA safelySetbypass_authentication = 0inLSA.confDisable firewallCannot remote access MRSASetbypass_authentication = 1inLSA.conf(default)>Enable firewall(default)For a Linux system:Setbypass_authentication = 0in/opt/HPEMRSA/LSIStorageAuthority/conf/LSA.confRestart the system, or restart HPE MRSA and run/etc/init.d/LsiSASH restartFor a Windows system:Set "bypass_authentication = 0" inC:\Program Files\HPEMRSA\LSIStorageAuthority\conf/LSA.confPressWIN+Rand enterservices.mscinto the search box to open the Windows Service.Find the LSA Service to restart.To apply the configuration file change settings, restart the system/service.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference CenterNAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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