OPERATIONAL DEFECT DATABASE
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In rare instances, when installing an HPE ProLiant m710x server cartridge into a Moonshot 1500 chassis, the NIC ports may not come up automatically when paired with an HPE Moonshot 45XGC switch.This can occur despite rebooting the cartridge, enabling and disabling the NICs in the OS, etc.
Any HPE m710x Server Cartridge paired with an HPE Moonshot 45XGC switch in a Moonshot 1500 chassis.
To resolve this issue, shut down and undo the shutdown of the corresponding switch port, and the problem will not be seen on that cartridge again.For example, if cartridge 15 port 1 is showing the issue:1. Connect to the Moonshot Chassis Manager and then connect to the corresponding switch.hpiLO-> connect to the switch vsp sa Virtual Serial Port Active: SA Startingvirtual serial port. Press 'ESC (' to return to the CLI Session.2. Go to the switch port corresponding to cartridge 15 and shut it down, then undo shutdown of the port:1.[45XGC-SwitchA]int ten 1/0/15[45XGC-SwitchA-Ten-GigabitEthernet1/0/15]shut[45XGC-SwitchA-Ten-GigabitEthernet1/0/15]undo shutRECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference CenterNAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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