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Document VersionRelease DateDetails3January 31, 2023Updated the Resolution with the permanent fix, HPE Broadcom NetXtreme-E Drivers for Red Hat Enterprise Linux 8 version: 1.10.2-222.0.142.0(B).2September 22, 2022Updated the Resolution with the permanent fix, HPE Broadcom NetXtreme-E Drivers for Red Hat Enterprise Linux 8 version: 1.10.2-219.0.55.0(B).1August 22, 2022Original Document Release.On an HPE system running Red Hat Enterprise Linux 8.4 or Red Hat Enterprise Linux 8.5 and configured with any of the network adapters in the scope, an Uncorrectable PCI Express error may occur when attempting to shut down the server, causing the server to reset instead of shut down.Under the following configuration:HPE ProLiant DL380 Gen10 serverHPE Ethernet 10Gb 2-port 537SFP+ FLR AdapterRed Hat Enterprise Linux 8.4 or Red Hat Enterprise Linux 8.5NIC Driver: 1.10.2-219.0.55.0Firmware bundle version: 218.0.303000RDMA over Converged Ethernet (RoCE) is enabled (driver name bnxt_re) in addition to the Ethernet driver bnxt_eniLO Integrated Management Log (IML) may display either one or both of the following:Uncorrectable Machine Check Exception (Processor 1, APIC ID 0x00000000,Bank 0x00000006, Status 0xBB800000'00000E0B, Address 0x00000000'00000000,Misc 0x00000000'11100000).Uncorrectable PCI Express Error Detected. Slot 3 (Segment 0x0, Bus 0x13,Device 0x0, Function 0x1). Uncorrectable Error Status: 0x100000In addition to iLO IML messages, if crash is enabled for Red Hat Enterprise Linux, there may be a vmcore dump under /var/crash.
Any HPE system running Red Hat Enterprise Linux 8.4 or Red Hat Enterprise Linux 8.5 and configured with any of the following network adapters:HPE Ethernet 10Gb 2-port SFP+ BCM57414 AdapterHPE Ethernet 10Gb 2-port FLR-SFP+ BCM57414 AdapterHPE Ethernet 10Gb 2-port BASE-T BCM57416 AdapterHPE Ethernet 10Gb 2-port FLR-T BCM57416 AdapterHPE Ethernet 10Gb 2-port BASE-T BCM57416 AdapterHPE Ethernet 10/25Gb 2-port FLR-SFP28 BCM57414 AdapterHPE Ethernet 10/25Gb 2-port SFP28 BCM57414 AdapterProducts listed in the following article are impacted by the Product Renaming Framework And Plan For HPE Network Adapters:https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00106666en_usThis issue could affect vendor inbox drivers and HPE suggests that the customer check with the specific vendor for updates.
To prevent this issue,HPE Broadcom NetXtreme-E Drivers for Red Hat Enterprise Linux 8 version: 1.10.2-222.0.142.0(B)or later.As a workaround, disable RDMA over Converged Ethernet (RoCE) as follows:Edit /usr/lib/udev/rules.d/90-rdma-hw-modules.rulesComment out the line to auto load bnxt_re#ENV{ID_NET_DRIVER}=="bnxt_en", RUN{built-in}+="kmod load bnxt_re"Save the modification, type "sync" to flash the change, and type "reboot" to reboot.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference CenterNAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Red Hat Enterprise Linux 8 Server
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