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iLO Amplifier Pack provides the Baseline Compliance feature to check if the components installed on the server are compliant with the selected Gen10 Service Pack for ProLiant (SPP). The individual components compliance status is displayed in the iLO Amplifier GUI and in the report.In certain scenarios, the report displays the compliance status as "Update Required" even when the component is already up to date. The scenarios that result in this issue are:When HPE Agentless Management Service (AMS) is not installed or running in the systemWhen the components Installed Version is not available in HPE Integrated Lights-Out 5 (iLO 5)When the component is installed incorrectly in the wrong path and hence AMS is not reporting the Installed versionIn the above cases, where the Installed version is not available, iLO Amplifier Pack does not detect the current installed version of the component and compares the component version in the SPP, therefore recommends to upgrading because it does not match.This occurs because HPE AMS driver and the below smart components installation path used.HPE Intel ixn Driver for Windows Server 2012R2 version 3.14.214.0HPE Broadcom NX1 Online Firmware Upgrade Utility for Windows Server x64Editions version 5.2.30HPE Insight Management WBEM Providers for Windows Server 64Editions version 10.75.0.
Any HPE system running iLO Amplifier Pack.
When running iLO Amplifier Pack, perform the following:Ensure AMS is installed and running in the systemInstall the components in the correct Path as recommended by AMSThis is targeted to be resolved in a future version of the HPE AMS. This advisory will be updated when additional information is available.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document
Operating Systems Affected:Not Applicable
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