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HPE ProLiant ML/DL Gen8 servers may experience an intermittent HPE Integrated Lights-Out 4 (iLO 4) communication issue logged to the Integrated Management Log (IML) on a server reset. This issue has only been observed on a subset of systems and only occurs after a server reboot/reset.When this occurs, the system may not function as expected; for example, the system fans may run at higher speeds than expected, or certain iLO 4 services may not be available.
Any HPE ProLiant ML/DL Gen8 server with any iLO 4 firmware version.
To avoid the iLO 4 communication issue logged to the IML on a server reset, disable the Dynamic Power Capping option from the ROM-Based Setup Utility (RBSU). This option can also be disabled through scripting using the SmartStart Scripting Toolkit (CONREP).To disable the Dynamic Power Capping option from the RBSU, perform the following:Select System OptionsSelect Boot Time OptimizationsSelect Dynamic Power Capping FunctionalitySelect DisableNote: When disabling Dynamic Power Capping in RBSU, a power cap can longer be set through iLO 4.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for HPE systems and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips Document.To search for additional advisories related to iLO 4, use the following search string:+Advisory +ProLiant -"Software and Drivers" +iLO 4
Operating Systems Affected:OS Independent
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