OPERATIONAL DEFECT DATABASE
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This document contains actions that are highly recommended to significantly improve your Synergy Experience. This advisory replaces Synergy CA a00052101en_us.To accomplish this, all of the referenced recommendations below should be implemented as soon as feasible in accordance with Synergy solution best practices also mentioned below.This advisory provides a flowchart to use during a maintenance window. This requires the customer’s Synergy system (including Operating System) administrators to synchronize firmware and drivers for the best outcome.Best Practices for HPE Synergy Firmware and Driver Updates are available athttps://support.hpe.com/hpsc/doc/public/display?docId=c05212310.As usual, the latest Synergy firmware and software can be found onwww.hpe.com/downloads/synergy.
Any HPE Synergy platform with Synergy software and firmware installed. Also applicable to BladeSystem and ProLiant servers using OneView.
HPE strongly recommends all Synergy customers take advantage of these improvements by updating the key component fixes in Synergy Custom SPP Version 2019.03.2019.0612 (or later) With the Management Combination of Synergy Composer 4.20.01.01/Image Streamer 4.20.00 (or later).The following software and firmware upgrade actions will improve the Synergy experience. See the flowchart below for more details:Deploying VMware vSphere on HPE Synergy - Best Practice Guide:https://support.hpe.com/hpsc/doc/public/display?docId=a00050865en_usBelow is the list of important fixes introduced in OneView 4.20.01.01 and Synergy Virtual Connect firmware 1.40. For a complete list of fixes and enhancements, please refer to the following links for downloads and software Release Notes:HPE Synergy Software Releases Overview:www.hpe.com/downloads/synergyHPE SYNERGY SOFTWARE RELEASES: COMPOSER 4.20.02 and IMAGE STREAMER 4.20.01Release NotesHPE Synergy Composer 4.20.02Release NotesHPE Synergy Image Streamer 4.20.01Release NotesOneView 4.20.01.01introduced several improvements to ensure a smooth upgrade process with high customer satisfaction feedback.OneView 4.20.01.01 (or later)Resolved an invalid Interconnect Link Topology (ILT) issue when enclosures of production workloads are moved between servers and data centers, which can cause a network outage and require extensive down time to recover.HPE OneView for Synergy 4.10.03 - Invalid Interconnect Link Topology Error with GUI Displaying ILT Incorrectly on All FramesResolved an issue where the proxy could not be configured and Remote Support was unable to establish a connection to HPE after upgrading HPE OneView 4.1x.HPE OneView 4.10.X - After a OneView Upgrade or Installation, Remote Support May Be Unable to Establish a Connection When Using Windows-Based NTLM Authentication for Proxy ServersResolved an issue when two-factor authentication login fails on an appliance that contains more than 250 certificates in the OneView Trust Store (i.e., all-certificates.crt file).HPE OneView - Login to OneView Using Two-Factor Authentication Will Fail When More Than 250 Certificates Are in the OneView Trust Store/Resolved an issue where HPE OneView closed abruptly. During restart, the database startup failed because there was no disk space in the appliance.HPE OneView - OneView May Stop Functioning and Will Not Restart LaterResolved an issue where after removing the server from the inventory and unassigning the server profile, the appliance had an outage when the user changes the chassis serial number and then refreshes the logical enclosure or the server.HPE OneView - Server May Be Removed from Inventory, Made Unmanaged or the Profile Will Be Undeployed If the Serial Number or Product ID Is Changed and an Enclosure or Server Is RefreshedSynergy Virtual Connect 1.40 (or later)Resolved an issue where a temporary or transient network outage could occur on Ethernet, FCoE, and/or FC networks across both interconnect modules when a compute module configured for Virtual Port LAG (VPLAG) on s-channels is rebooted resulting in intermittent flapping of the VPLAG.HPE Virtual Connect - On an HPE OneView 4.10.04 for Synergy System, a Soft Reboot of a VMware ESXi Server May Cause Network Connection Flapping for Some Period of TimeResolved an issue where Virtual Connect SE 40Gb Modules go to Configuration Error after a firmware update. This may cause connectivity loss for compute modules.HPE OneView for Synergy - HPE Virtual Connect SE 40Gb F8 Module May Enter a Non-Configurable State Due to Lost SNMP CredentialsResolved an issue where a high rate of ARP/RARP traffic on the network may cause intermittent LACP timeouts resulting in traffic loss. Compute modules in affected frames would experience connectivity loss (dropped packets, poor performance, or even application/OS crash.)HPE Virtual Connect SE 40Gb F8 Module for Synergy - Module May Experience Intermittent Connectivity Loss Including LACP Timeouts and Loss of LLDP Transmission When High Rates of Reverse ARP Are Evident on the NetworkingThe following key upgraded content and benefits are available in the Syngergy Custom SPP 2019.03.2019.0612 (or later):New QLFE driver for ESXiSecurity patches to BIOS and iLO for Spectre/Meltdown vulnerabilitiesSame security for Composers and Image StreamersReduce correctable and uncorrectable memory errorsImproved network stabilityReduce VMware crashesMemory reliability improvements and security enhancementsNetwork adapter reliability improvements in certain VMware environmentsImproved CPU stabilityGen10 Smart Array controller Smartpqi Driver 1.0.3.2309-1 and firmware 1.99 (vSAN certified by VMware). Contains fixes for Out of Memory (memory allocation)/APD conditions, vSAN permanent disk error, Purple Screen of Death (PSOD) issues: Customer Advisory a00071158: (Revision) HPE Gen10 Smart Array Controllers - Disks May Go Offline And Out of Memory/APD Conditions May Be Experienced on HPE Gen10 Servers Configured With Certain HPE Smart Array Controllers Running In a VMware vSAN Environment:https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00071158en_usSupport for HPE Persistent Memory featuring Intel Optane DC Persistent MemorySupport for the HPE Synergy 480 Gen10 Multi-MXM and PCIe Graphics ExpansionFull support for VMware ESXi 6.7 U2 on Gen9 and Gen10 servers including online updatesRemote Support product support and improvements: HPE Synergy 12GB SAS Connection Module, HPE Synergy D3940 Storage Module and improved overall resource utilization and improved collection clean up to reduce disk space constraintsIn Linux HDD Bundle: Added support for SLES 15In VMware HDD Bundle changes, added support for HPE Smart Array P824i-p MR Gen10 Controller, Added support for VMware 6.7 Update1.In Windows HDD bundle: Added support for Windows Server 2019.Added support for HPE Smart Array P824i-p MR Gen10 Controller.The upgrade process does not impact the Synergy compute modules/servers that can stay in production without disruptions during the infrastructure and interconnect module updates. Upgrades include OneView upgrade, Frame Link Module, Fabrics (new Virtual Connect firmware non-disruptive update with redundancy setup) and Image Streamer if present.HPE recommends that customers adopt a standard upgrade frequency based on HPE release processes including: quarterly composer (OneView) and Synergy Custom SPP releases with a minimum of twice per year.
Operating Systems Affected:Not Applicable
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