BugZero | Hewlett Packard Enterprise BugID a00052014en_us - HPE Intelligent Provisioning -When Using the Hardw...

Hewlett Packard Enterprise - Defect ID: a00052014en_us

HPE Intelligent Provisioning -When Using the Hardware Validation Tool in Intelligent Provisioning, the Test Log and System Survey Are Not Written to a USB Drive on Gen10 Series Servers

Hewlett Packard Enterprise - Defect ID: a00052014en_us

HPE Intelligent Provisioning -When Using the Hardware Validation Tool in Intelligent Provisioning, the Test Log and System Survey Are Not Written to a USB Drive on Gen10 Series Servers

Last updated on February 27th, 2019

BugZero Risk Score
5.9 Medium

Overall: 5.9

Severity: 6.4

Community: 5.5

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Bug Details

Priority: Medium

Description

Summary

Document VersionRelease DateDetails202/27/2019Updated resolution with permanent fix, Intelligent Provisioning 3.21.107/20/2018Original document releaseOn a ProLiant Gen10 series server running HPE Intelligent Provisioning 3.20, in the Hardware Validation Tool (HVT), clicking the Export -> Save Files button to write the test log and system survey files to a USB drive will not write any files.There is the potential that the files may eventually be written, up to 15 minutes after the request. In some instances, they will never be written at all.

Scope

Any ProLiant Gen10 servers running Intelligent Provisioning 3.20.

Resolution

Intelligent Provisioning 3.21 (or later) will allow the files to be successfully written to USB.IP 3.21 download:https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_2d930b0cd2224d8b8dc3407f20IP 3.21 Release Notes:https://support.hpe.com/hpsc/doc/public/display?docId=a00058566en_usNOTE:Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips Document.

Affected OS

Operating Systems Affected:Not Applicable

Change history

2019-02-27 Added: HPE Apollo 2000 System, HPE Apollo 4510 Gen10 System, HPE Apollo 6000 DLC System, HPE Integrated Lights-Out 5 (iLO 5) for HPE Gen10 Servers, HPE ProLiant BL460c Gen10 Server Blade, HPE ProLiant DL120 Gen10 Server, HPE ProLiant DL160 Gen10 server, HPE ProLiant DL180 Gen10 server, HPE ProLiant DL360 Gen10 server, HPE ProLiant DL380 Gen10 server, HPE ProLiant DL385 Gen10 server, HPE ProLiant DL560 Gen10 server, HPE ProLiant DL580 Gen10 server, HPE ProLiant ML110 Gen10 server, HPE ProLiant ML350 Gen10 server, HPE ProLiant MicroServer Gen10, HPE ProLiant XL170r Gen10 Server, HPE ProLiant XL190r Gen10 Server, HPE ProLiant XL230k Gen10 Server, HPE ProLiant XL270d Gen10 Server, HPE ProLiant XL450 Gen10 Server, HPE Synergy 660 Gen10 Compute Module

Relevant Products

Click on a version to see all relevant bugs

Affected versions:Not Applicable

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Affected versions:Not Applicable

Fixed versions: No known fixed versions

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Hewlett Packard Enterprise - Defect ID: a00052014en_us

HPE Intelligent Provisioning -When Using the Hardware Validation Tool in Intelligent Provisioning, the Test Log and System Survey Are Not Written to a USB Drive on Gen10 Series Servers

Hewlett Packard Enterprise - Defect ID: a00052014en_us

HPE Intelligent Provisioning -When Using the Hardware Validation Tool in Intelligent Provisioning, the Test Log and System Survey Are Not Written to a USB Drive on Gen10 Series Servers

Last updated on February 27th, 2019

BugZero Risk Score5.9 Medium

Bug Details

Summary

Scope

Resolution

Affected OS

Top Hewlett Packard Enterprise Defects

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BugZero Risk Score
5.9 Medium