OPERATIONAL DEFECT DATABASE
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On any HPE ProLiant server running VMware ESXi 6.0 or VMware ESXi 6.5, and configured with any of the network adapters listed in the Scope section below with HP Broadcom tg3 Ethernet Driver Version 3.137l.v60.1 and Firmware Version 5719-v1.46 NCSI v1.3.16.0, a Purple Screen of Death (PSOD) may occur when the Ethernet cable is removed from one of the network adapter ports while the server is booted to the Operating System.The following errors may be seen in the Operating System logs:tg3 : vmnic6: Link is downWARNING: NMI: 911: NMI received; attempting to diagnose...PRDA 0x418040000000 ss 0x4018 ds 0x4018 es 0x4018 fs 0x0 gs 0x0TR 0x4000 GDT 0xfffffffffc60a000 (0xffff) IDT 0xfffffffffc608000 (0xffff)CR0 0x8005003b CR3 0x2fb5061000 CR4 0x2660Backtrace for current CPU #0, worldID=65006, rbp=0x0The following errors may be seen in the Integrated Management Log (IML) for the same time period:Uncorrectable PCI Express Error (Slot 3, Bus 0, Device 3, Function 0, Error status 0x00000020)PCI Bus Error (Slot 3, Bus 0, Device 3, Function 0)Unrecoverable System Error (NMI) has occurred. System Firmware will log additional details in a separate IML entry if possibleUncorrectable PCI Express Error (Slot 3, Bus 0, Device 3, Function 0, Error status 0x00000020)Uncorrectable PCI Express Error (Slot 3, Bus 0, Device 3, Function 0, Error status 0x00000020)
Any HPE ProLiant server running VMware ESXi 6.0 or VMware ESXi 6.5, and configured with any of the following network adapters:HP Ethernet 1Gb 2-port 330i AdapterHP Ethernet 1Gb 4-port 331i AdapterHP Ethernet 1Gb 4-port 331i-SPI AdapterHP ProLiant DL980 331i SPI BoardHPE Ethernet 1Gb 2-port 332T AdapterHPE Ethernet 1Gb 4-port 331FLR AdapterHPE Ethernet 1Gb 4-port 331T Adapter
To correct this issue, update HPE Broadcom NX1 Online Firmware with the Upgrade Utility for VMware Version: 1.19.5(or later):https://www.hpe.com/global/swpublishing/MTX-3e0669decfd94fb6b8d363f600NOTE: Firmware combo image version is described in the firmware release note as follows. This software package contains combo image v20.6.61 with the following firmware versions:File name: CP032621.zip (4.3 MB)NICBoot Code VersionPXE VersionNCSI VersionUEFI VersionCCM VersionHP Ethernet 1Gb 2-port 330i Adapter (22BD)2.1020.6.11.4.1620.6.5420.6.106HP Ethernet 1Gb 4-port 331i Adapter (22BE)HP Ethernet 1Gb 4-port 331FLR AdapterHP Ethernet 1Gb 4-port 331T Adapter1.4620.6.11.4.1620.6.5420.6.106HP Ethernet 1Gb 2-port 332i Adapter (2133)1.3920.6.11.4.16n/a20.6.106HP Ethernet 1Gb 2-port 332i Adapter (22E8)HP Ethernet 1Gb 2-port 332T Adapter1.3920.6.11.4.1620.6.5420.6.106Important:HPE recommends HP Broadcom tg3 Ethernet Drivers for VMware, versions 2015.10.01, for use with this firmware.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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