Loading...
Loading...
When unprotecting the VM or the Consistency Group, the below message is seen: Error: Please remove or consolidate the snapshots of all the VMs in the consistency group. In the Site Control RPA management logs, the below messages are seen: 2024/10/28 07:16:03.417 - #2 - 5358/4756 - Management_AO_IMPL::removeGroup_i: removeGroup(2103915505, MODE_FORCE, (userName=admin)) 2024/10/28 07:16:03.417 - #2 - 5358/4756 - Management_AO_IMPL::checkVMWareSnapshotsOnIOFRemovedVMs: checkVMWareSnapshotsOnIOFRemovedVMs - removed vm with snapshot vmUuid = (vcUuid=(uuid=e0586172-276e-4b4d-8986-85bac40e9f79),uuid=501e1ecc-1a2c-8b66-d18d-06901a33164a) 2024/10/28 07:16:03.417 - #2 - 5358/4756 - Management_AO_IMPL::removeGroup_i: removeGroup() returning: : (mgmtRS=VectorSet((mgmtRC=MRC_PROTECT_VM_MUST_REMOVE_VM_SNAPSHOT,additionalInfo=NoOption)),bGood=0)
When a user protects a VM with snapshot capabilities, this prevents the inclusion or exclusion of the storage policy for that VM. This restriction causes replication to stop on VAIO, leaving the consistency group (CG) in a disabled state. Because snapshot-enabled VMDKs are immutable, modifying the policy for the associated extension files to protect or unprotect the VM is not possible. Also, changes to IOFilter and Datastore policy settings are not allowed on snapshot-enabled VMs.
Workaround: Manually remove or consolidate the snapshots of all the VMs to Protect or Un-Protect the consistency group. Resolution: Dell engineering is investigating this issue. A permanent fix is still in progress. Contact the Dell Technologies Customer Support Center or your service representative for assistance and reference this solution ID.
Click on a version to see all relevant bugs
Dell Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.