Symptoms

Resource groups were migrated over and are present in the Resource Group UI. Other objects such as networks and resources were migrated over. The PowerFlex Gateway resource shows that it is not registered to any system: Impact Unable to upgrade the PowerFlex system to make it compliant.

Cause

It is crucial to open certain ports, to establish smooth communication from PFxM to the PowerFlex backend system. In this case, the MDM management port 6611 was blocked, and the PowerFlex Gateway resource was not registered with the backend PowerFlex system.Another cause could be as mentioned in article PowerFlex Management Platform - Import Or Upgrade Fail For Software-Only System

Resolution

Open the prescribed ports to ensure proper communication between PFxM and the PowerFlex backend system. See Dell PowerFlex Appliance and PowerFlex Rack with PowerFlex 4.x Security Configuration Guide | Dell US for detailed documentation outlining the ports that must be opened. Once the required ports are opened, attempt the migration again through the one-time wizard. To enable the one-time wizard, perform the following steps: 1) Connect to a PFMP server. 2) Run the command to reset the wizard: # PFMP versions 4.0 - 4.0.1 kubectl exec -n powerflex $(kubectl get pods -A | grep alcm | awk '{print $2}') -it -- sh -c 'PGPASSWORD=$CONNECTION_USER_PASSWORD psql -h postgresql-ha-pgpool -p 5432 -U asmmanageruser -d asmcommons -c "update asm_setup_status set is_asm_setup_completed = false;"' # PFMP versions 4.0.2 - 4.6.2.1 kubectl exec -n powerflex $(kubectl get pods -A | grep alcm | awk '{print $2}') -it -- sh -c 'PGPASSWORD=$CONNECTION_USER_PASSWORD psql -h postgres-ha-pgbouncer -p 5432 -U asmmanageruser -d asmcommons -c "update asm_setup_status set is_asm_setup_completed = false;"' # PFMP versions 4.8 and higher kubectl exec -it -n powerflex $(kubectl -n powerflex get pod -l='cnpg.io/cluster=postgres-ha-cnpg, cnpg.io/instanceRole=primary' -o name) -- psql -U postgres -d asmcommons -w -c "upda Impacted Versions PFMP 4.x Fixed In Version N/A - Working as designed

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