Symptoms

During initial installation, the "Provisioning and configuring virtual repository" step fails at 40% stating "Failed finding repository device in the RPA view". The clusterLogic.log shows the failure. From /home/kos/RPServers/RPServers_logs/clusterLogic/clusterLogic.log: 2016/10/30 06:15:59.513 [pool-6-thread-392] (Task.java:98) ERROR - Task failed: Provisioning and configuring virtual repository. com.emc.recoverpoint.utils.javainfra.status.tasks.exception.TaskFailedException: Failed finding repository device in the RPA view. Failed finding repository device in the RPA view. Failed finding repository device in the RPA view. Failed finding repository device in the RPA view. clusterLogic.log:2016/11/03 04:02:47.113 [pool-6-thread-112] (ExposeVirtualRepositoryAndConfigVirtualRPATask.java:140) ERROR - RPA: 10.x.x.81 Failed waiting for repository to appear in the SAN view clusterLogic.log:2016/11/03 04:02:47.389 [http-bio-8082-exec-4] (DynamicTrustManager.java:226) ERROR - Can't load site list from lockbox: getLockboxItemString() failed: -31: 'SiteUID_List' clusterLogic.log:2016/11/03 04:02:49.379 [pool-6-thread-115] (ExposeVirtualRepositoryAndConfigVirtualRPATask.java:109) ERROR - Failed finding device in RPA SAN view, raw guid: [96, 0, -62, -112, 92, -64, -105, 33, 86, 3, -116, 70, -93, 59, -29, 43] clusterLogic.log:2016/11/03 04:02:49.391 [pool-6-thread-115] (Task.java:98) ERROR - Task failed: Exposing repository volume to RPA 2.

Cause

RecoverPoint for Virtual Machines using a Datastore with a Nutanix back-end storage with a not-updated SW version Affected versions:Nutanix versions: day one issue (found on 4.7.3.1)All RecoverPoint for Virtual Machines versions

Resolution

Workaround:No workaround is currently available. Resolution:RecoverPoint Engineering has produced a Hotfix based on RecoverPoint for Virtual Machines 5.2 SP1 that works with Nutanix storage without the previously required changes below.In order for this to work without the changes, the cluster must be newly installed at 5.2 SP1 HF1 or later versions. If upgraded from previous versions the changes below are still required.Contact the Dell Technologies Customer Support Center or your service representative for technical support and reference this Dell Technologies knowledgebase solution ID. Support can assist with obtaining of 5.2 SP1 HF1. RecoverPoint for Virtual Machines lower than 5.2 SP1 HF1 works with Nutanix 4.7.5.1 and vSphere 6.0 once Nutanix enables some tweaks.Contact Nutanix support for those tweaks before installing RecoverPoint for Virtual Machines 5.0.1

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