Symptoms

The PowerProtect File System Agent install.sh script debug execution shows: xyzbdb1:/SCC-TMP/PowerP/fsagent> ./install.sh --debug 2022/08/26 11:46:01 Checking if required XL C++ runtime environment version filesets exist to proceed with Installation 2022/08/26 11:46:01 Found supported XL C++ runtime environment version 16.1.0.8, proceeding with installation 2022/08/26 11:46:01 Checking OS Compatibility for AIX 2022/08/26 11:46:05 Found supported version of AIX operating system, continuing with installation. 2022/08/26 11:46:05 AIX 2022/08/26 11:46:05 2022/08/26 11:46:05 The powerprotect-agentsvc was not installed. 2022/08/26 11:46:06 2022/08/26 11:46:06 The ppdm_fsagent was not installed. 2022/08/26 11:46:06 The ppdm_fsagent installation failed. 2022/08/26 11:46:06 FSAgent installation failed The truss debugging utility command execution to evaluate the trace of the PowerProtect File System Agent install.sh script. truss -a -f -e -o truss.out bash ./install.sh --debug The truss output is truncated, and the last line shows a reference to disk space. 42467800: 15860051: kread(8, " 0 5 0 3 - 0 2 5 % 1 $".., 4096) =4096 42467800: 15860051: kwrite(2, " 0 5 0 3 - 0 2 5 ", 9) =9 42467800: 15860051: kwrite(2, " i n s t a l l p", 8) =8 42467800: 15860051: kwrite(2, " : T h e r e i s ".., 54) =54 42467800: 15860051: kwrite(2, " / o p t", 4) =4 42467800: 15860051: kwrite(2, " (", 2) =2 42467800: 15860051: kwrite(2, " 2 1 0 1 6 0", 6) =6 42467800: 15860051: kwrite(2, " m o r e 5 1 2 - b y".., 136) = 136 <<--- TRUCATED LINE indicating 512 bytes are needed

Cause

The /opt target partition does not have enough space for the File System Agent installation. The PowerProtect Data Manager File System User Guide documents the minimum required disk space for the File System Agent installation.

Resolution

Increase the /opt partition size on the AIX OS to allow the installation to copy the relevant File System Agent files.

Support Cases