Loading...
Loading...
Note: As of May 2022, Dell Endpoint Security Suite Enterprise has reached End of Maintenance. This product and its articles are no longer updated by Dell. For more information, reference Product Life Cycle (End of Support / End of Life) Policy for Dell Data Security . If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com . Reference Endpoint Security for additional information about current products. This article covers the computer requirements for installing Dell Endpoint Security Suite Enterprise. Affected Products: Dell Endpoint Security Suite Enterprise Affected Operating Systems: Windows Mac Linux
Not applicable.
Dell Endpoint Security Suite Enterprise has specific Network , Hardware , and Software requirements. Click the appropriate tab for more information. Network Hardware Software Network requirements vary based on the version of the Dell Data Security Server (formerly Dell Data Protection Server) being used with Dell Endpoint Security Suite Enterprise. Click the appropriate version for more information. Note: For assistance on locating the server version, reference How to Identify the Dell Data Security / Dell Data Protection Server Version . v9.11.0 and Later External Destinations for Dell Security Management Server Virtual also vary based on tenant region that is selected during provisioning. Click the appropriate region for more information. Americas Function Port Source Destination On-the-Box Entitlement Validation 443 BE Product Server cloud.dell.com Product Server Updates 443 BE Product Server sha2act.credant.com 1 Product Server Updates 443 BE Product Source dist.ddsproduction.com 1 iFrame Reporting 443 BE Product Server login.cylance.com iFrame Reporting 443 BE Product Server protect.cylance.com iFrame Reporting 443 Managed Endpoint data.cylance.com Client Updating 443 Managed Endpoint update.cylance.com Server Provisioning 443 BE Product Server api.cylance.com Server Provisioning 443 BE Product Server protect-api.cylance.com Product Download 443 Managed Endpoint download.cylance.com 1 Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) Note: Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice. Alternatively *.cylance.com, *.dell.com, *.ddsproduction.com, & *.credant.com may be used. An existing HTTP/HTTPS proxy server may be used in place of direct connectivity through the firewall. Europe Function Port Source Destination On-the-Box Entitlement Validation 443 BE Product Server cloud.dell.com Product Server Updates 443 BE Product Server sha2act.credant.com 1 Product Server Updates 443 BE Product Source dist.ddsproduction.com 1 iFrame Reporting 443 BE Product Server login-euc1.cylance.com iFrame Reporting 443 BE Product Server protect-euc1.cylance.com iFrame Reporting 443 Managed Endpoint data-euc1.cylance.com Client Updating 443 Managed Endpoint update-euc1.cylance.com Server Provisioning 443 BE Product Server api.cylance.com Server Provisioning 443 BE Product Server protect-api-euc1.cylance.com Product Download 443 Managed Endpoint download.cylance.com 1 Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) Note: Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice. Alternatively *.cylance.com, *.dell.com, *.ddsproduction.com, & *.credant.com may be used. An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall. Asia-Pacific Northeast Function Port Source Destination On-the-Box Entitlement Validation 443 BE Product Server cloud.dell.com Product Server Updates 443 BE Product Server sha2act.credant.com 1 Product Server Updates 443 BE Product Source dist.ddsproduction.com 1 iFrame Reporting 443 BE Product Server login-apne1.cylance.com iFrame Reporting 443 BE Product Server protect-apne1.cylance.com iFrame Reporting 443 Managed Endpoint data-apne1.cylance.com Client Updating 443 Managed Endpoint update-apne1.cylance.com Server Provisioning 443 BE Product Server api.cylance.com Server Provisioning 443 BE Product Server protect-api-apne1.cylance.com Product Download 443 Managed Endpoint download.cylance.com 1 Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) Note: Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice. Alternatively *.cylance.com, *.dell.com, *.ddsproduction.com, & *.credant.com may be used. An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall. Asia-Pacific Southeast Function Port Source Destination On-the-Box Entitlement Validation 443 BE Product Server cloud.dell.com Product Server Updates 443 BE Product Server sha2act.credant.com 1 Product Server Updates 443 BE Product Source dist.ddsproduction.com 1 iFrame Reporting 443 BE Product Server login-au.cylance.com iFrame Reporting 443 BE Product Server protect-au.cylance.com iFrame Reporting 443 Managed Endpoint data-au.cylance.com Client Updating 443 Managed Endpoint update-au.cylance.com Server Provisioning 443 BE Product Server api.cylance.com Server Provisioning 443 BE Product Server protect-api-au.cylance.com Product Download 443 Managed Endpoint download.cylance.com 1 Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) Note: Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice. Alternatively *.cylance.com, *.dell.com, *.ddsproduction.com, & *.credant.com may be used. An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall. South America Function Port Source Destination On-the-Box Entitlement Validation 443 BE Product Server cloud.dell.com Product Server Updates 443 BE Product Server sha2act.credant.com 1 Product Server Updates 443 BE Product Source dist.ddsproduction.com 1 iFrame Reporting 443 BE Product Server login-sae1.cylance.com iFrame Reporting 443 BE Product Server protect-sae1.cylance.com iFrame Reporting 443 Managed Endpoint data-sae1.cylance.com Client Updating 443 Managed Endpoint update-sae1.cylance.com Server Provisioning 443 BE Product Server api.cylance.com Server Provisioning 443 BE Product Server protect-api-sae1.cylance.com Product Download 443 Managed Endpoint download.cylance.com 1 Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) Note: Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice. Alternatively *.cylance.com, *.dell.com, *.ddsproduction.com, & *.credant.com may be used. An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall. v9.8.2 to 9.10.1 External Destinations for Dell Security Management Server Virtual also vary based on tenant region that is selected during provisioning. Click the appropriate region for more information. Americas Function Port Source Destination On-the-Box Entitlement Validation 443 BE Product Server cloud.dell.com Product Server Updates 443 BE Product Server sha2act.credant.com 1 iFrame Reporting 443 BE Product Server login.cylance.com iFrame Reporting 443 BE Product Server protect.cylance.com iFrame Reporting 443 Managed Endpoint data.cylance.com Client Updating 443 Managed Endpoint update.cylance.com Server Provisioning 443 BE Product Server api.cylance.com Server Provisioning 443 BE Product Server protect-api.cylance.com Product Download 443 Managed Endpoint download.cylance.com 1 Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) Note: Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice. Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used. An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall. Europe Function Port Source Destination On-the-Box Entitlement Validation 443 BE Product Server cloud.dell.com Product Server Updates 443 BE Product Server sha2act.credant.com 1 iFrame Reporting 443 BE Product Server login-euc1.cylance.com iFrame Reporting 443 BE Product Server protect-euc1.cylance.com iFrame Reporting 443 Managed Endpoint data-euc1.cylance.com Client Updating 443 Managed Endpoint update-euc1.cylance.com Server Provisioning 443 BE Product Server api.cylance.com Server Provisioning 443 BE Product Server protect-api-euc1.cylance.com Product Download 443 Managed Endpoint download.cylance.com 1 Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) Note: Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice. Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used. An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall. Asia Function Port Source Destination On-the-Box Entitlement Validation 443 BE Product Server cloud.dell.com Product Server Updates 443 BE Product Server sha2act.credant.com 1 iFrame Reporting 443 BE Product Server login-au.cylance.com iFrame Reporting 443 BE Product Server protect-au.cylance.com iFrame Reporting 443 Managed Endpoint data-au.cylance.com Client Updating 443 Managed Endpoint update-au.cylance.com Server Provisioning 443 BE Product Server api.cylance.com Server Provisioning 443 BE Product Server protect-api-au.cylance.com Product Download 443 Managed Endpoint download.cylance.com 1 Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) Note: Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice. Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used. An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall. v.9.5.0 to 9.7.0 External Destinations for Dell Security Management Server Virtual also vary based on tenant region that is selected during provisioning. Click the appropriate region for more information. Americas Function Port Source Destination On-the-Box Entitlement Validation 443 BE Product Server cloud.dell.com Product Server Updates 443 BE Product Server act.credant.com 1 iFrame Reporting 443 BE Product Server login.cylance.com iFrame Reporting 443 BE Product Server protect.cylance.com iFrame Reporting 443 Managed Endpoint data.cylance.com Client Updating 443 Managed Endpoint update.cylance.com Server Provisioning 443 BE Product Server api.cylance.com Server Provisioning 443 BE Product Server protect-api.cylance.com Product Download 443 Managed Endpoint download.cylance.com 1 Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) Note: Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice. Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used. An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall. Europe Function Port Source Destination On-the-Box Entitlement Validation 443 BE Product Server cloud.dell.com Product Server Updates 443 BE Product Server act.credant.com 1 iFrame Reporting 443 BE Product Server login-euc1.cylance.com iFrame Reporting 443 BE Product Server protect-euc1.cylance.com iFrame Reporting 443 Managed Endpoint data-euc1.cylance.com Client Updating 443 Managed Endpoint update-euc1.cylance.com Server Provisioning 443 BE Product Server api.cylance.com Server Provisioning 443 BE Product Server protect-api-euc1.cylance.com Product Download 443 Managed Endpoint download.cylance.com 1 Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) Note: Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice. Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used. An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall. Asia Function Port Source Destination On-the-Box Entitlement Validation 443 BE Product Server cloud.dell.com Product Server Updates 443 BE Product Server act.credant.com 1 iFrame Reporting 443 BE Product Server login-au.cylance.com iFrame Reporting 443 BE Product Server protect-au.cylance.com iFrame Reporting 443 Managed Endpoint data-au.cylance.com Client Updating 443 Managed Endpoint update-au.cylance.com Server Provisioning 443 BE Product Server api.cylance.com Server Provisioning 443 BE Product Server protect-api-au.cylance.com Product Download 443 Managed Endpoint download.cylance.com 1 Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) Note: Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice. Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used. An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall. v9.2.0 to 9.4.1 Function Port Source Destination On-the-Box Entitlement Validation 443 BE Product Server cloud.dell.com Product Server Updates 443 BE Product Server act.credant.com 1 iFrame Reporting 443 BE Product Server login.cylance.com iFrame Reporting 443 BE Product Server protect.cylance.com iFrame Reporting 443 Managed Endpoint data.cylance.com Client Updating 443 Managed Endpoint update.cylance.com Server Provisioning 443 BE Product Server api.cylance.com Server Provisioning 443 BE Product Server protect-api.cylance.com Product Download 443 Managed Endpoint download.cylance.com 1 Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) Note: Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice. Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used. An existing HTTP orHTTPS proxy server may be used in place of direct connectivity through the firewall. Minimum Hardware Requirements: 500 MB free disk space 2 GB RAM 10/100/1000 or Wi-Fi network card Click the appropriate operating system tab for specific platform software requirements. Windows Mac Linux The Windows version of Dell Endpoint Security Suite Enterprise integrates Cylance’s Advanced Threat Protection (ATP) client with Dell Data Security (formerly Dell Data Protection) encryption options. This article covers only the ATP client requirements. For information about other Dell Data Security encryption options, reference: Dell Encryption Enterprise / Dell Data Protection Enterprise Edition System Requirements Dell BitLocker Manager / Dell Data Protection BitLocker Manager System Requirements Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager / Dell Data Protection Self-Encrypting Drive Manager Hardware System Requirements Dell Full Disk Encryption System Requirements General Requirements: Local Administration rights for installation Dell Security Management Server version 9.2 or later Dell Endpoint Security Suite Enterprise license Exclusion Requirements: Anti-virus solutions (for example, Symantec, McAfee, Trend Micro, and more) running on the same endpoint as Dell Endpoint Security Suite Enterprise files must have the following files that are added as exclusions: C:Program FilesDellDell Data Protection* C:ProgramDataCylance* C:ProgramDataDellDell Data Protection* C:WindowsTempCylanceDesktopArchive C:WindowsTempCylanceDesktopRemoteFile C:WindowsSystem32DriversCylanceDrv*.sys C:WindowsSystem32DriversCyProtectDrv*.sys C:Program FilesCylanceDesktop Note: Exclusions are based on the default installation location of Dell Endpoint Security Suite Enterprise. Software Requirements: Software requirements vary by version of Dell Endpoint Security Suite Enterprise for Windows. Click the appropriate software version for more information. For more information about versioning, reference How to Identify the Dell Endpoint Security Suite Enterprise Version . v1565 and Later Operating Systems (32 and 64 bit): Desktop: Windows 11 Education, Enterprise, Pro Windows 10 Education, Enterprise, Pro 1 v21H2 (November 2021 Update) v21H1 (May 2021 Update) v20H2 (October 2020 Update) v2004 (May 2020 Update / 20H1) v1909 (November 2019 Update/19H2) v1903 (May 2019 Update/19H1) v1809 (October 2018 Update/Redstone 5) Windows 10 Enterprise 2019 LTSC v1803 (Spring Creators Update/Redstone 4) v1709 (Fall Creators Update/Redstone 3) v1703 (Creators Update/Redstone 2) v1607 (Anniversary Update/Redstone) Windows 10 Enterprise 2016 LTSC Windows 8.1 Update 0-1, Enterprise 2 3 4 Windows 7 SP0-SP1, Enterprise, Professional, Ultimate 4 5 6 Windows 7 Embedded Standard 5 6 Server: Windows Server 2019: Standard, Datacenter 7 Windows Server 2016: Standard, Essentials, Datacenter 6 7 8 Windows Server 2012 R2: Standard, Essentials, Datacenter 3 6 7 Windows Server 2012: Standard, Essentials, Datacenter 3 6 7 Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver 3 6 7 8 1 Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility . 1 Requires Microsoft Update KB4054517 ( https://support.microsoft.com/help/4054517 ). 2 Windows 8.1 RT is not supported. 3 Requires Microsoft Update KB2999226 ( https://support.microsoft.com/help/2999226 ). 4 Requires Microsoft Update KB4054519 ( https://support.microsoft.com/help/4054519 ). 5 Requires Microsoft Update KB4054518 ( https://support.microsoft.com/help/4054518 ). 6 Requires Microsoft KB Update 4474419 ( https://support.microsoft.com/help/4474419 ) and 4490628 ( https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products . 7 Server Core is not supported. 8 Requires Microsoft Update KB3004394 ( https://support.microsoft.com/help/3004394 ). Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? Software Prerequisites: Dell Client Security Framework (EMAgent.exe) Visual C++ 2017 or later Redistributable Package (x86/x64) Visual C++ 2012 or later Redistributable Package (x86/x64) Note: Dell Client Security Framework and Visual C++ 2017 and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard. Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues. Microsoft .NET Framework 4.5.2 (or later) Note: Reference How to Determine Which .NET Framework Versions Are Installed for more information. v1561 Operating Systems (32 and 64 bit): Desktop: Windows 10 Education, Enterprise, Pro 1 v20H2 (October 2020 Update) v2004 (May 2020 Update / 20H1) v1909 (November 2019 Update/19H2) v1903 (May 2019 Update/19H1) v1809 (October 2018 Update/Redstone 5) Windows 10 Enterprise 2019 LTSC v1803 (Spring Creators Update/Redstone 4) v1709 (Fall Creators Update/Redstone 3) v1703 (Creators Update/Redstone 2) v1607 (Anniversary Update/Redstone) Windows 10 Enterprise 2016 LTSC Windows 8.1 Update 0-1, Enterprise 2 3 4 Windows 7 SP0-SP1, Enterprise, Professional, Ultimate 4 5 6 Windows 7 Embedded Standard 5 6 Server: Windows Server 2019: Standard 7 Windows Server 2016: Standard, Essentials, Datacenter 6 7 8 Windows Server 2012 R2: Standard, Essentials, Datacenter 3 6 7 Windows Server 2012: Standard, Essentials, Datacenter 3 6 7 Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver 3 6 7 8 1 Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility . 1 Requires Microsoft Update KB4054517 ( https://support.microsoft.com/help/4054517 ). 2 Windows 8.1 RT is not supported. 3 Requires Microsoft Update KB2999226 ( https://support.microsoft.com/help/2999226 ). 4 Requires Microsoft Update KB4054519 ( https://support.microsoft.com/help/4054519 ). 5 Requires Microsoft Update KB4054518 ( https://support.microsoft.com/help/4054518 ). 6 Requires Microsoft KB Update 4474419 ( https://support.microsoft.com/help/4474419 ) and 4490628 ( https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products . 7 Server Core is not supported. 8 Requires Microsoft Update KB3004394 ( https://support.microsoft.com/help/3004394 ). Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? Software Prerequisites: Dell Client Security Framework (EMAgent.exe). Visual C++ 2017 or later Redistributable Package (x86/x64). Visual C++ 2012 or later Redistributable Package (x86/x64). Note: Dell Client Security Framework and Visual C++ 2017 and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard. Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues. Microsoft .NET Framework 4.5.2 (or later) Note: Reference How to Determine Which .NET Framework Versions Are Installed for more information. v1541 Operating Systems (32 and 64 bit): Desktop: Windows 10 Education, Enterprise, Pro 1 v2004 (May 2020 Update / 20H1) 2 v1909 (November 2019 Update/19H2) v1903 (May 2019 Update/19H1) v1809 (October 2018 Update/Redstone 5) Windows 10 Enterprise 2019 LTSC v1803 (Spring Creators Update/Redstone 4) v1709 (Fall Creators Update/Redstone 3) v1703 (Creators Update/Redstone 2) v1607 (Anniversary Update/Redstone) Windows 10 Enterprise 2016 LTSC Windows 8.1 Update 0-1, Enterprise 3 4 5 Windows 7 SP0-SP1, Enterprise, Professional, Ultimate 5 6 7 Windows 7 Embedded Standard 6 7 Server: Windows Server 2019: Standard 8 Windows Server 2016: Standard, Essentials, Datacenter 7 8 9 Windows Server 2012 R2: Standard, Essentials, Datacenter 4 7 8 Windows Server 2012: Standard, Essentials, Datacenter 4 7 8 Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver 4 7 8 9 1 Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility . 1 Requires Microsoft Update KB4054517 ( https://support.microsoft.com/help/4054517 ). 2 Validated post operating system launch. 3 Windows 8.1 RT is not supported. 4 Requires Microsoft Update KB2999226 ( https://support.microsoft.com/help/2999226 ). 5 Requires Microsoft Update KB4054519 ( https://support.microsoft.com/help/4054519 ). 6 Requires Microsoft Update KB4054518 ( https://support.microsoft.com/help/4054518 ). 7 Requires Microsoft KB Update 4474419 ( https://support.microsoft.com/help/4474419 ) and 4490628 ( https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products . 8 Server Core is not supported. 9 Requires Microsoft Update KB3004394 ( https://support.microsoft.com/help/3004394 ). Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? Software Prerequisites: Dell Client Security Framework (EMAgent.exe) Visual C++ 2017 or later Redistributable Package (x86/x64) Visual C++ 2012 or later Redistributable Package (x86/x64) Note: Dell Client Security Framework and Visual C++ 2017 and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard. Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues. Microsoft .NET Framework 4.5.2 (or later) Note: Reference How to Determine Which .NET Framework Versions Are Installed for more information. v1531 to 1535 Operating Systems (32 and 64 bit): Desktop: Windows 10 Education, Enterprise, Pro 1 v1903 (May 2019 Update/19H1) v1809 (October 2018 Update/Redstone 5) Windows 10 Enterprise 2019 LTSC v1803 (Spring Creators Update/Redstone 4) v1709 (Fall Creators Update/Redstone 3) v1703 (Creators Update/Redstone 2) v1607 (Anniversary Update/Redstone) Windows 10 Enterprise 2016 LTSC Windows 8.1 Update 0-1, Enterprise 2 3 4 Windows 7 SP0-SP1, Enterprise, Professional, Ultimate 4 5 6 Windows 7 Embedded Standard 5 6 Server: Windows Server 2019: Standard 7 Windows Server 2016: Standard, Essentials, Datacenter 6 7 8 Windows Server 2012 R2: Standard, Essentials, Datacenter 3 6 7 Windows Server 2012: Standard, Essentials, Datacenter 3 6 7 Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver 3 6 7 8 1 Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility . 1 Requires Microsoft Update KB4054517 ( https://support.microsoft.com/help/4054517 ). 2 Windows 8.1 RT is not supported. 3 Requires Microsoft Update KB2999226 ( https://support.microsoft.com/help/2999226 ). 4 Requires Microsoft Update KB4054519 ( https://support.microsoft.com/help/4054519 ). 5 Requires Microsoft Update KB4054518 ( https://support.microsoft.com/help/4054518 ). 6 Requires Microsoft KB Update 4474419 ( https://support.microsoft.com/help/4474419 ) and 4490628 ( https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products . 7 Server Core is not supported. 8 Requires Microsoft Update KB3004394 ( https://support.microsoft.com/help/3004394 ). Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? Software Prerequisites: Dell Client Security Framework (EMAgent.exe) Visual C++ 2017 or later Redistributable Package (x86/x64) Visual C++ 2012 or later Redistributable Package (x86/x64) Note: Dell Client Security Framework and Visual C++ 2017 and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard. Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues. Microsoft .NET Framework 4.5.2 (or later) Note: Reference How to Determine Which .NET Framework Versions Are Installed for more information. v1511 to 1521 Operating Systems (32 and 64 bit): Desktop: Windows 10 Education, Enterprise, Pro 1 v1809 (October 2018 Update/Redstone 5) Windows 10 Enterprise 2019 LTSC v1803 (Spring Creators Update/Redstone 4) v1709 (Fall Creators Update/Redstone 3) v1703 (Creators Update/Redstone 2) v1607 (Anniversary Update/Redstone) Windows 10 Enterprise 2016 LTSC Windows 8.1 Update 0-1, Enterprise 2 3 4 Windows 7 SP0-SP1, Enterprise, Professional, Ultimate 4 5 6 Windows 7 Embedded Standard 5 6 Server: Windows Server 2016: Standard, Essentials, Datacenter 6 7 8 Windows Server 2012 R2: Standard, Essentials, Datacenter 3 6 7 Windows Server 2012: Standard, Essentials, Datacenter 3 6 7 Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver 3 6 7 8 1 Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility . 1 Requires Microsoft Update KB4054517 ( https://support.microsoft.com/help/4054517 ). 2 Windows 8.1 RT is not supported. 3 Requires Microsoft Update KB2999226 ( https://support.microsoft.com/help/2999226 ). 4 Requires Microsoft Update KB4054519 ( https://support.microsoft.com/help/4054519 ). 5 Requires Microsoft Update KB4054518 ( https://support.microsoft.com/help/4054518 ). 6 Requires Microsoft KB Update 4474419 ( https://support.microsoft.com/help/4474419 ) and 4490628 ( https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products . 7 Server Core is not supported. 8 Requires Microsoft Update KB3004394 ( https://support.microsoft.com/help/3004394 ). Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? Software Prerequisites: Dell Client Security Framework (EMAgent.exe). Visual C++ 2015 Update 3 Redistributable Package (x86 and x64). Visual C++ 2012 or later Redistributable Package (x86/x64). Note: Dell Client Security Framework, Visual C++ 2015 Update 3, and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard. Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues. Microsoft .NET Framework 4.5.2 (or later) Note: Reference How to Determine Which .NET Framework Versions Are Installed for more information. v1491 to 1501 Operating Systems (32 and 64 bit): Desktop: Windows 10 Education, Enterprise, Pro 1 v1803 (Spring Creators Update/Redstone 4) v1709 (Fall Creators Update/Redstone 3) v1703 (Creators Update/Redstone 2) v1607 (Anniversary Update/Redstone) Windows 10 Enterprise 2016 LTSC Windows 8.1 Update 0-1, Enterprise 2 3 4 Windows 7 SP0-SP1, Enterprise, Professional, Ultimate 4 5 6 Windows 7 Embedded Standard 5 6 Server: Windows Server 2016: Standard, Essentials, Datacenter 6 7 8 Windows Server 2012 R2: Standard, Essentials, Datacenter 3 6 7 Windows Server 2012: Standard, Essentials, Datacenter 3 6 7 Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver 3 6 7 8 1 Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility . 1 Requires Microsoft Update KB4054517 ( https://support.microsoft.com/help/4054517 ). 2 Windows 8.1 RT is not supported. 3 Requires Microsoft Update KB2999226 ( https://support.microsoft.com/help/2999226 ). 4 Requires Microsoft Update KB4054519 ( https://support.microsoft.com/help/4054519 ). 5 Requires Microsoft Update KB4054518 ( https://support.microsoft.com/help/4054518 ). 6 Requires Microsoft KB Update 4474419 ( https://support.microsoft.com/help/4474419 ) and 4490628 ( https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products . 7 Server Core is not supported. 8 Requires Microsoft Update KB3004394 ( https://support.microsoft.com/help/3004394 ). Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? Software Prerequisites: Dell Client Security Framework (EMAgent.exe) Visual C++ 2015 Update 3 Redistributable Package (x86 and x64) Visual C++ 2012 or later Redistributable Package (x86/x64) Note: Dell Client Security Framework, Visual C++ 2015 Update 3, and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard. Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues. Microsoft .NET Framework 4.5.2 (or later) Note: Reference How to Determine Which .NET Framework Versions Are Installed for more information. v1481 Operating Systems (32 and 64 bit): Desktop: Windows 10 Education, Enterprise, Pro 1 v1709 (Fall Creators Update/Redstone 3) v1703 (Creators Update/Redstone 2) v1607 (Anniversary Update/Redstone) Windows 10 Enterprise 2016 LTSC Windows 8.1 Update 0-1, Enterprise 2 3 4 Windows 7 SP0-SP1, Enterprise, Professional, Ultimate 4 5 6 Windows 7 Embedded Standard 5 6 Server: Windows Server 2016: Standard, Essentials, Datacenter 6 7 8 Windows Server 2012 R2: Standard, Essentials, Datacenter 3 6 7 Windows Server 2012: Standard, Essentials, Datacenter 3 6 7 Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver 3 6 7 8 1 Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility . 1 Requires Microsoft Update KB4054517 ( https://support.microsoft.com/help/4054517 ). 2 Windows 8.1 RT is not supported. 3 Requires Microsoft Update KB2999226 ( https://support.microsoft.com/help/2999226 ). 4 Requires Microsoft Update KB4054519 ( https://support.microsoft.com/help/4054519 ). 5 Requires Microsoft Update KB4054518 ( https://support.microsoft.com/help/4054518 ). 6 Requires Microsoft KB Update 4474419 ( https://support.microsoft.com/help/4474419 ) and 4490628 ( https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products . 7 Server Core is not supported. 8 Requires Microsoft Update KB3004394 ( https://support.microsoft.com/help/3004394 ). Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? Software Prerequisites: Dell Client Security Framework (EMAgent.exe) Visual C++ 2015 Update 3 Redistributable Package (x86 and x64) Visual C++ 2012 or later Redistributable Package (x86/x64) Note: Dell Client Security Framework, Visual C++ 2015 Update 3, and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard. Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues. Microsoft .NET Framework 4.5.2 (or later) Note: Reference How to Determine Which .NET Framework Versions Are Installed for more information. v1461 to 1471 Operating Systems (32 and 64 bit): Desktop: Windows 10 Education, Enterprise, Pro 1 v1709 (Fall Creators Update/Redstone 3) v1703 (Creators Update/Redstone 2) v1607 (Anniversary Update/Redstone) Windows 10 Enterprise 2016 LTSC Windows 8.1 Update 0-1, Enterprise 2 3 4 Windows 7 SP0-SP1, Enterprise, Professional, Ultimate 4 5 6 Windows 7 Embedded Standard 5 6 Server: Windows Server 2016: Standard, Essentials, Datacenter 6 7 8 Windows Server 2012 R2: Standard, Essentials, Datacenter 3 6 7 Windows Server 2012: Standard, Essentials, Datacenter 3 6 7 Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver 3 6 7 8 1 Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility . 1 Requires Microsoft Update KB4054517 ( https://support.microsoft.com/help/4054517 ). 2 Windows 8.1 RT is not supported. 3 Requires Microsoft Update KB2999226 ( https://support.microsoft.com/help/2999226 ). 4 Requires Microsoft Update KB4054519 ( https://support.microsoft.com/help/4054519 ). 5 Requires Microsoft Update KB4054518 ( https://support.microsoft.com/help/4054518 ). 6 Requires Microsoft KB Update 4474419 ( https://support.microsoft.com/help/4474419 ) and 4490628 ( https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products . 7 Server Core is not supported. 8 Requires Microsoft Update KB3004394 ( https://support.microsoft.com/help/3004394 ). Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? Software Prerequisites: Dell Client Security Framework (EMAgent.exe) Visual C++ 2015 Update 3 or later Redistributable Package (x86 and x64) Visual C++ 2012 or later Redistributable Package (x86/x64) Note: Dell Client Security Framework, Visual C++ 2015 Update 3, and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard. Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues. Microsoft .NET Framework 4.5.2 (or later) Note: Reference How to Determine Which .NET Framework Versions Are Installed for more information. v1441 to 1451 Operating Systems (32 and 64 bit): Desktop: Windows 10 Education, Enterprise, Pro 1 v1709 (Fall Creators Update/Redstone 3) v1703 (Creators Update/Redstone 2) v1607 (Anniversary Update/Redstone) v1511 (November Update/Threshold 2) Windows 8.1 Update 0-1, Enterprise 2 3 4 Windows 7 SP0-SP1, Enterprise, Professional, Ultimate 4 5 6 Windows 7 Embedded Standard 5 6 Server: Windows Server 2016: Standard, Essentials, Datacenter 6 7 8 Windows Server 2012 R2: Standard, Essentials, Datacenter 3 6 7 Windows Server 2012: Standard, Essentials, Datacenter 3 6 7 Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver 3 6 7 8 1 Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility . 1 Requires Microsoft Update KB4054517 ( https://support.microsoft.com/help/4054517 ). 2 Windows 8.1 RT is not supported. 3 Requires Microsoft Update KB2999226 ( https://support.microsoft.com/help/2999226 ). 4 Requires Microsoft Update KB4054519 ( https://support.microsoft.com/help/4054519 ). 5 Requires Microsoft Update KB4054518 ( https://support.microsoft.com/help/4054518 ). 6 Requires Microsoft KB Update 4474419 ( https://support.microsoft.com/help/4474419 ) and 4490628 ( https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products . 7 Server Core is not supported. 8 Requires Microsoft Update KB3004394 ( https://support.microsoft.com/help/3004394 ). Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? Software Prerequisites: Dell Client Security Framework (EMAgent.exe) Visual C++ 2015 Update 3 or later Redistributable Package (x86 and x64) Visual C++ 2012 or later Redistributable Package (x86/x64) Note: Dell Client Security Framework, Visual C++ 2015 Update 3, and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard. Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues. Microsoft .NET Framework 4.5.2 (or later) Note: Reference How to Determine Which .NET Framework Versions Are Installed for more information. v1421 to 1431 Operating Systems (32 and 64 bit): Desktop: Windows 10 Education, Enterprise, Pro 1 v1607 (Anniversary Update/Redstone) v1511 (November Update/Threshold 2) Windows 8.1 Update 0-1, Enterprise 2 3 4 Windows 7 SP0-SP1, Enterprise, Professional, Ultimate 4 5 6 Server: Windows Server 2016: Standard, Essentials, Datacenter 6 7 8 Windows Server 2012 R2: Standard, Essentials, Datacenter 3 6 7 Windows Server 2012: Standard, Essentials, Datacenter 3 6 7 Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver 3 6 7 8 1 Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility . 1 Requires Microsoft Update KB4054517 ( https://support.microsoft.com/help/4054517 ). 2 Windows 8.1 RT is not supported. 3 Requires Microsoft Update KB2999226 ( https://support.microsoft.com/help/2999226 ). 4 Requires Microsoft Update KB4054519 ( https://support.microsoft.com/help/4054519 ). 5 Requires Microsoft Update KB4054518 ( https://support.microsoft.com/help/4054518 ). 6 Requires Microsoft KB Update 4474419 ( https://support.microsoft.com/help/4474419 ) and 4490628 ( https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products . 7 Server Core is not supported. 8 Requires Microsoft Update KB3004394 ( https://support.microsoft.com/help/3004394 ). Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? Software Prerequisites: Dell Client Security Framework (EMAgent.exe) Visual C++ 2012 Update 4 Redistributable Package (x86 and x64) Note: Dell Client Security Framework and Visual C++ 2012 Update 4 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard. Failure to use the associated Dell Client Security Framework version that is part of the Dell Endpoint Security Suite Enterprise prevents product functionality. Microsoft .NET Framework 4.5.2 (or later) Note: Reference How to Determine Which .NET Framework Versions Are Installed for more information. v1401 to 1411 Operating Systems (32 and 64 bit): Desktop: Windows 10 Education, Enterprise, Pro 1 v1607 (Anniversary Update/Redstone) v1511 (November Update/Threshold 2) Windows 8.1 Update 0-1, Enterprise 2 3 4 Windows 7 SP0-SP1, Enterprise, Professional, Ultimate 4 5 6 Server: Windows Server 2012 R2: Standard, Essentials, Datacenter 3 6 7 Windows Server 2012: Standard, Essentials, Datacenter 3 6 7 Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver 3 6 7 8 1 Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility . 1 Requires Microsoft Update KB4054517 ( https://support.microsoft.com/help/4054517 ). 2 Windows 8.1 RT is not supported. 3 Requires Microsoft Update KB2999226 ( https://support.microsoft.com/help/2999226 ). 4 Requires Microsoft Update KB4054519 ( https://support.microsoft.com/help/4054519 ). 5 Requires Microsoft Update KB4054518 ( https://support.microsoft.com/help/4054518 ). 6 Requires Microsoft KB Update 4474419 ( https://support.microsoft.com/help/4474419 ) and 4490628 ( https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products . 7 Server Core is not supported. 8 Requires Microsoft Update KB3004394 ( https://support.microsoft.com/help/3004394 ). Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? Software Prerequisites: Dell Client Security Framework (EMAgent.exe) Visual C++ 2012 Update 4 Redistributable Package (x86 and x64) Note: Dell Client Security Framework and Visual C++ 2012 Update 4 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard. Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues. Microsoft .NET Framework 4.5.2 (or later) Note: Reference How to Determine Which .NET Framework Versions Are Installed for more information. v1320 to 1391 Operating Systems (32 and 64 bit): Desktop: Windows 10 Education, Enterprise, Pro 1 v1511 (November Update/Threshold 2) Windows 8.1 Update 0-1, Enterprise 2 3 4 Windows 7 SP0-SP1, Enterprise, Professional, Ultimate 4 5 6 Server: Windows Server 2012 R2: Standard, Essentials, Datacenter 3 6 7 Windows Server 2012: Standard, Essentials, Datacenter 3 6 7 Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver 3 6 7 8 1 Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility . 1 Requires Microsoft Update KB4054517 ( https://support.microsoft.com/help/4054517 ). 2 Windows 8.1 RT is not supported. 3 Requires Microsoft Update KB2999226 ( https://support.microsoft.com/help/2999226 ). 4 Requires Microsoft Update KB4054519 ( https://support.microsoft.com/help/4054519 ). 5 Requires Microsoft Update KB4054518 ( https://support.microsoft.com/help/4054518 ). 6 Requires Microsoft KB Update 4474419 ( https://support.microsoft.com/help/4474419 ) and 4490628 ( https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products . 7 Server Core is not supported. 8 Requires Microsoft Update KB3004394 ( https://support.microsoft.com/help/3004394 ). Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? Software Prerequisites: Dell Client Security Framework (EMAgent.exe) Visual C++ 2012 Update 4 Redistributable Package (x86 and x64) Note: Dell Client Security Framework and Visual C++ 2012 Update 4 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard. Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues. Microsoft .NET Framework 4.5.2 (or later) Note: Reference How to Determine Which .NET Framework Versions Are Installed for more information. The Mac version of Dell Endpoint Security Suite Enterprise integrates Cylance’s Advanced Threat Protection client with Dell Encryption Enterprise for Mac. General Requirements: Local Administration rights for installation Dell Security Management Server (formally Dell Data Protection Server) version 9.5 or later Dell Endpoint Security Suite Enterprise license Exclusion Requirements: Anti-virus solutions (for example, Symantec, McAfee, Trend Micro, and more) running on the same endpoint as Dell Endpoint Security Suite Enterprise files must have the following files that are added as exclusions: /Library/Application Support/Cylance/Desktop/q /Library/Application Support/Cylance/ /System/Library/Extensions/CyProtectDrvOSX.kext/ /private/tmp/CylanceDesktopArchive /private/tmp/CylanceDesktopRemoteFile Note: Exclusions are based on the default installation location of Dell Endpoint Security Suite Enterprise. Software Requirements: Software requirements vary by version of Dell Endpoint Security Suite Enterprise for Mac. Click the appropriate software version for more information. For more information about versioning, reference How to Identify the Dell Endpoint Security Suite Enterprise Version . Warning: For computers running macOS high Sierra (10.13) or later: Kernel Extensions must be approved for product functionality. Reference How to Allow Dell Data Security Kernel Extensions on macOS for more information. v1561 and Later Operating Systems (64 bit): macOS Catalina 10.15.0 to 10.15.7 macOS Mojave 10.15.0 to 10.15.7 macOS High Sierra 10.13.5 to 10.13.6 macOS Sierra 10.12.6 v1541 Operating Systems (64 bit): macOS Mojave 10.15.0 to 10.15.4 macOS Mojave 10.14.0 to 10.14.6 macOS High Sierra 10.13.5 to 10.13.6 macOS Sierra 10.12.6 v1511 Operating Systems (64 bit): macOS Mojave 10.14.0 to 10.14.6 macOS High Sierra 10.13.5 to 10.13.6 macOS Sierra 10.12.6 Mac OS X El Capitan 10.11.6 v1495 to 1501 Warning: Memory Protection and Script Control features on macOS Mojave require client v1511 and later. Operating Systems (64 bit): macOS Mojave 10.14.0 to 10.14.2 macOS High Sierra 10.13.5 to 10.13.6 macOS Sierra 10.12.6 Mac OS X El Capitan 10.11.6 v1491 Operating Systems (64 bit): macOS High Sierra 10.13.5 to 10.13.6 macOS Sierra 10.12.4 to 10.12.6 Mac OS X El Capitan 10.11.6 v1481 Operating Systems (64 bit): macOS High Sierra 10.13.3 to 10.13.6 macOS Sierra 10.12.4 to 10.12.6 Mac OS X El Capitan 10.11.6 v1441 to 1471 Operating Systems (64 bit): macOS High Sierra 10.13.0 to 10.13.4 macOS Sierra 10.12.3 to 10.12.6 Mac OS X El Capitan 10.11.6 Mac OS X Yosemite 10.10.5 v1421 to 1431 Operating Systems (64 bit): macOS Sierra 10.12.3 to 10.12.6 Mac OS X El Capitan 10.11.6 Mac OS X Yosemite 10.10.5 v1411 Operating Systems (64 bit): macOS Sierra 10.12.3 Mac OS X El Capitan 10.11.6 Mac OS X Yosemite 10.10.5 Mac OS X Mavericks 10.9.5 v1391 to 1401 Operating Systems (64 bit): Mac OS X El Capitan 10.11.6 Mac OS X Yosemite 10.10.5 Mac OS X Mavericks 10.9.5 General Requirements: Local Administration rights for installation Dell Security Management Server version 9.11 or later Dell Endpoint Security Suite Enterprise license Exclusion Requirements: Anti-virus solutions (for example, Symantec, McAfee, Trend Micro, and more) running on the same endpoint as Dell Endpoint Security Suite Enterprise files must have the following files that are added as exclusions: /opt/Cylance /usr/lib/systemd/system/cylancesvc.service /etc/sysconfig/modules/cylance.modules /usr/src/CyProtectDrv-1.2 /tmp/CylanceDesktopArchive /tmp/CylanceDesktopRemoteFile Note: Exclusions are based on the default installation location of Dell Endpoint Security Suite Enterprise. v1491 and Later Operating Systems: CentOS Linux v7.0 to 7.5 Red Hat Enterprise Linux v7.0 to 7.5 v1471 to 1481 Operating Systems: CentOS Linux v7.0 to 7.3 Red Hat Enterprise Linux v7.0 to 7.3 To contact support, reference Dell Data Security International Support Phone Numbers . Go to TechDirect to generate a technical support request online. For additional insights and resources, join the Dell Security Community Forum .
Click on a version to see all relevant bugs
Dell Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.