The vendor has published 1 unique mention(s) for this bug: 1. You may experience an issue where the speaker and microphone levels of a USB headset are set to 0 (mute) during connection or reconnection to a VDI session. This issue occurs intermittently, and you can adjust the levels manually. Latest urls for this bug: 1. https://docs.citrix.com//en-us/citrix-virtual-apps-desktops/2402-ltsr/whats-new/cumulative-update-2/fixed-issues