The vendor has published 1 unique mention(s) for this bug: 1. Session Recording Server installation might fail with the error "Database 'CitrixSessionRecording' already in use" (Error 1001 followed by Error 1603) when the SQL Server model database contains user-defined tables. Workaround: Before installing Session Recording, verify that the SQL Server model database does not contain user-defined tables by running the following query: SELECT name FROM model.sys.tables. If any tables are present, work with your DBA to remove them from the model database, then retry the installation. Latest urls for this bug: 1. https://docs.citrix.com/us/en/session-recording/2607-ltsr/whats-new/known-issues.html 2. https://docs.citrix.com/us/en/session-recording/2609/whats-new/known-issues.html