The vendor has published 2 unique mention(s) for this bug: 1. Rules of custom policies might be lost after you update Session Recording from the version included in XenApp and XenDesktop 7.6 LTSR to the latest version. As a workaround, update the software to the version included in the latest CU of XenApp and XenDesktop 7.15 LTSR and then update it to the latest release. 2. Rules of Session Recording custom policies might be lost after you update Session Recording from the version included in the XenApp and XenDesktop 7.6 LTSR to the latest version. As a workaround, before updating Session Recording to the latest version, update the software to the version included in the latest CU of the XenApp and XenDesktop 7.15 LTSR and then update it to the latest release. Latest urls for this bug: 1. https://docs.citrix.com/us/en/session-recording/2103/what-s-new/known-issues.html 2. https://docs.citrix.com/us/en/session-recording/2104/what-s-new/known-issues.html 3. https://docs.citrix.com/us/en/session-recording/2106/what-s-new/known-issues.html 4. https://docs.citrix.com/us/en/session-recording/2107/what-s-new/known-issues.html 5. https://docs.citrix.com/us/en/session-recording/2109/what-s-new/known-issues.html 6. https://docs.citrix.com/us/en/session-recording/2110/what-s-new/known-issues.html 7. https://docs.citrix.com/us/en/session-recording/2112/what-s-new/known-issues.html 8. https://docs.citrix.com/us/en/session-recording/2201/whats-new/known-issues.html 9. https://docs.citrix.com/us/en/session-recording/2203-ltsr/known-issues.html 10. https://docs.citrix.com/us/en/session-recording/2204/whats-new/known-issues.html