
OPERATIONAL DEFECT DATABASE
...

...
Cat9500H SVL pair will experience Smart Licensing and OBFL subsystem initialization failure if the bootup process is interrupted [for example by a power outage] The following messages are seen on the console upon bootup % Please use license right-to-use exec CLI to activate/deactivate license Press RETURN to get started! *Aug 5 08:10:34.221: %LICENSE-2-VLS_ERROR: 'VLSaddLicenseStorage' failed with an error - rc = 145 - 'Error[145]: Failure in creating/opening the store.' -Traceback= 1#2f205a8506082121138eee739672d001 :557CAE062000+4E86B3F :557CAE062000+4E10FCA :557CAE062000+8B78E51 :557CAE062000+8B79704 when entering any command, the error message is seen at the top of the output C9500-48Y4C_SVL>ena Error: Licensing infrastructure is NOT initialized. C9500-48Y4C_SVL# C9500-48Y4C_SVL#show clock Error: Licensing infrastructure is NOT initialized. Error: Licensing infrastructure is NOT initialized. 08:14:48.628 UTC Fri Aug 5 2022 C9500-48Y4C_SVL# when hitting to auto-complete entered command, the error message is seen at the top of the output C9500-48Y4C_SVL#showError: Licensing infrastructure is NOT initialized. C9500-48Y4C_SVL#show plaError: Licensing infrastructure is NOT initialized. Error: Licensing infrastructure is NOT initialized. C9500-48Y4C_SVL#show platform soError: Licensing infrastructure is NOT initialized. Error: Licensing infrastructure is NOT initialized. C9500-48Y4C_SVL#show platform software feError: Licensing infrastructure is NOT initialized. Error: Licensing infrastructure is NOT initialized. C9500-48Y4C_SVL# no licensing commands are recognized by the parser C9500-48Y4C_SVL#show license summary Error: Licensing infrastructure is NOT initialized. Error: Licensing infrastructure is NOT initialized. ^ % Invalid input detected at '^' marker. C9500-48Y4C_SVL#
Cat9500H SVL pair running 17.06.01 or later release and with SSD drive [C9K-F1-SSD-240G // C9K-F1-SSD-480G // C9K-F1-SSD-960G] installed bootup process interrupted [by a power outage or by manually pulling out power cords etc.]
reload the Cat9500H SVL pair and let both switches boot up without any interruption perform multiple switchovers and let each switch boot up without any interruption
this issue is caused by a problem with a certain internal file system not getting mounted properly if the bootup process is interrupted by a power outage this problem affects licensing subsystem as well as OnBoard Failure Logging [OBFL] %CMEM-4-OBFL_INIT_FAILED: Chassis 2 R0/0: cmand: OBFL initialization failed. this problem is present in 17.06.01 and later releases. 17.05.01 and earlier versions [such as 17.03.05] are not affected
Click on a version to see all relevant bugs
Cisco Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.