Cisco

Vendor Features

FeatureDescriptionExample

Prevent Outages from Vendor Bugs

BugZero decreases risk and increases IT Operational Resilience by integrating with your ITSM tool to collect, filter, correlate, and track non-security bugs specific to your vendor products

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vendor integration prerequisites

Prerequisites

  1. A BugZero account with access to the BugZero Dashboard

  2. Completed the BugZero ServiceNow configuration steps

  3. Configure your Cisco environment to enable call home features

  4. A Cisco Cloud Services account with access to Cisco API Developer Portal and Cisco API Console and the permission to register applications and generate tokens