Overview
Fault Code
016-910
or
016-911
occurs when the paper or staples selected in the Print Driver are not installed on the printer.
Load Paper or Install Staples
.
Make Sure the Tray Settings are Programmed Correctly for the Inserted Media
.
Remove and Reinstall the Print Driver
.
Power the Printer Off and Back On
.
Update the Printer Firmware to the Latest Software Release
.
If the problem persists, contact Support for additional assistance.
Fault Codes
016-910, 016910, 016.910, 16-910, 16910, 16.910, 016-910-00, 01691000, 016.910.00, 016-911, 016911, 016.911, 16-911, 16911, 16.911
