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The earliest recollection of this bug is traced back to PAN-OS 12.1.4 - March 31, 2026. In PAN-OS 12.1.2 and later 12.1 releases, PAN-OS can obtain resolved IP addresses from a Load balanced DNS server and use them in a policy match. However, this functionality does not work as intended when the DNS cache reuse flag is enabled. When the DNS cache reuse flag is enabled, the DNS resolution works as if the Load balanced DNS flag (for an Address object) is disabled. For more information: https://docs.paloaltonetworks.com/ngfw/release-notes/12-1/pan-os-12-1-4-known-and-addressed-issues/pan-os-12-1-4-known-issues https://docs.paloaltonetworks.com/ngfw/release-notes/12-1/pan-os-12-1-5-known-and-addressed-issues/pan-os-12-1-5-known-issues https://docs.paloaltonetworks.com/ngfw/release-notes/12-1/pan-os-12-1-6-known-and-addressed-issues/pan-os-12-1-6-known-issues
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