Operational Defect Database

BugZero updated this defect 83 days ago.

Palo Alto Networks | PAN-132035

Fixed an issue on Panorama appliances in an active/passive high availability configuration where a managed firewall generated high priority alerts that it failed to connect to the passive Panorama appliance's User-ID agent server. This issue occurred because the firewall was only able to connect to one Panorama User-ID server at a time, and it connected only to the active Panorama appliance's User-ID server.

Last update date:

5/2/2024

Affected products:

Pan OS

Affected releases:

No affected releases provided.

Fixed releases:

9.1.8

8.1.19

Description:

The earliest recollection of this bug is traced back to PAN-OS 8.1.19 - May 02, 2024. This bug is fixed in PAN-OS versions 9.1.8, 8.1.19. Fixed an issue on Panorama appliances in an active/passive HA configuration where a managed firewall generated high priority alerts that it failed to connect to the passive Panorama appliance's User-ID agent server. This issue occurred because the firewall was only able to connect to one Panorama User-ID server at a time, and it connected only to the active Panorama appliance's User-ID server. Fixed an issue on Panorama appliances in an active/passive high availability configuration where a managed firewall generated high priority alerts that it failed to connect to the passive Panorama appliance's User-ID agent server. This issue occurred because the firewall was only able to connect to one Panorama User-ID server at a time, and it connected only to the active Panorama appliance's User-ID server. For more information: https://docs.paloaltonetworks.com/pan-os/8-1/pan-os-release-notes/pan-os-8-1-addressed-issues/pan-os-8-1-19-addressed-issues https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-release-notes/pan-os-9-1-addressed-issues/pan-os-9-1-8-addressed-issues

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