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On any HPE platform running Red Hat Enterprise Linux 8.10 with Errata Kernel 4.18.0-553.16.1 (or later), and configured with any of the HPE Broadcom, Intel, QLogic and Mellanox network adapters listed in the Scope section below; the driver module may fail to install and/or load.This issue occurs due to a Kernel Application Binary Interface (kABI) breakage started with RHEL 8.10 errata kernel 4.18.0-553.16.1, that causes weak updates that are unable to create the symbolic links properly; therefore, the drivers are unable to load on errata kernels.To verify if the desired version of the driver is loaded, use the Linux command "modinfo" to confirm if the driver is installed.If, "modinfo" command shows that the desired driver did not get installed and loaded, messages similar to the following are experienced when the diagnostic messages command (dmesg) is executed:Example for QLogic FastLinQ driverskernel: qede: disagrees about version of symbol qed_get_eth_opskernel: qede: Unknown symbol qed_get_eth_ops (err -22)
Any HPE ProLiant Server or HPE Synergy Compute Module running Red Hat Enterprise Linux 8.10 with Errata Kernel 4.18.0-553.16.1 (or later), and configured with any of the following HPE Broadcom, Intel, QLogic and Mellanox network adapters:For Rack and Tower ServersHPE Broadcom NetXtreme-E-based network adaptersHPE Ethernet 10Gb 2-port FLR-T BCM57416 Adapter (817721-B21)HPE Ethernet 10Gb 2-port BASE-T BCM57416 Adapter (813661-B21)HPE Ethernet 10Gb 2-port SFP+ BCM57414 Adapter (P08421-B21)HPE Ethernet 10Gb 2-port SFP+ BCM57414 Adapter (P08421-B21)HPE Ethernet 10/25Gb 2-port FLR-SFP28 BCM57414 Adapter (817709-B21)HPE Ethernet 10/25Gb 2-port SFP28 BCM57414 Adapter (817718-B21)Broadcom BCM57412 Ethernet 10Gb 2-port SFP+ OCP3 Adapter for HPE (P26256-B21)Broadcom BCM57412 Ethernet 10Gb 2-port SFP+ Adapter for HPE (P26259-B21)Broadcom BCM57416 Ethernet 10Gb 2-port BASE-T OCP3 Adapter for HPE (P10097-B21)Broadcom BCM57416 Ethernet 10Gb 2-port BASE-T Adapter for HPE (P26253-B21)Broadcom BCM57414 Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE (P10115-B21)Broadcom BCM57414 Ethernet 10/25Gb 2-port SFP28 Adapter for HPE (P26262-B21)Broadcom BCM57504 Ethernet 10/25Gb 4-port SFP28 Adapter for HPE (P26264-B21)Broadcom BCM57504 Ethernet 10/25Gb 4-port SFP28 OCP3 Adapter for HPE (P26269-B21)Broadcom BCM57608 Ethernet 100Gb 2-port QSFP112 Adapter for HPE (P73111-B21)Broadcom BCM57608 Ethernet 100Gb 2-port QSFP112 OCP3 Adapter for HPE (P73114-B21)HPE Intel-based network Adapters with i40e driverHPE Ethernet 1Gb 2-port 368FLR-MMT Adapter (ALOM)HPE Ethernet 1Gb 2-port 368i Adapter (LOM)HPE Ethernet 1Gb 4-port 369i Adapter (LOM)HPE Ethernet 10Gb 2-port FLR-SFP+ X710-DA2 Adapter (727054-B21)HPE Ethernet 10Gb 2-port SFP+ X710-DA2 Adapter (727055-B21)HPE Ethernet 10Gb 2-port 563i Adapter (LOM)HPE Ethernet 10Gb 2-port 568FLR-MMSFP+ Adapter (ALOM)HPE Ethernet 10Gb 2-port 568FLR-MMT Adapter (ALOM)HPE Ethernet 10Gb 2-port 568i Adapter (LOM)Intel X710-DA2 Ethernet 10Gb 2-port SFP+ OCP3 Adapter for HPE (P28778-B21)HPE Ethernet 10Gb 2-port SFP+ X710-DA2 Adapter (727055-B21)HPE Intel-based network adapters with ixgbe driverHPE Ethernet 10Gb 2-port BASE-T X550-AT2 Adapter (817738-B21)HPE Ethernet 10Gb 2-port FLR-T X550-AT2 Adapter (817745-B21)HPE Ethernet 10Gb 2-port 561T Adapter (716591-B21)HPE Ethernet 10Gb 2-port 561FLR-T Adapter (700699-B21)HPE Ethernet 10Gb 2-port SFP+ X520-DA2 Adapter (665249-B21)HPE Ethernet 10Gb 2-port FLR-SFP+ X520-DA2 Adapter (665243-B21)HPE Intel-based network adapters with ice driverIntel E810-CQDA2 Ethernet 100Gb 2-port QSFP28 Adapter for HPE (P21112-B21)Intel E810-CQDA2 Ethernet 100Gb 2-port QSFP28 OCP3 Adapter for HPE (P22767-B21)Intel E810-XXVDA4 Ethernet 10/25Gb 4-port SFP28 Adapter for HPE (P08458-B21)Intel E810-XXVDA2 Ethernet 10/25Gb 2-port SFP28 Adapter for HPE (P08443-B21)Intel E810-XXVDA2 Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE (P10106-B21)Intel E810-2CQDA2 Ethernet 100Gb 2-port QSFP28 Adapter for HPE (P41611-B21)Intel E810-XXVDA4 Ethernet 10/25Gb 4-port SFP28 OCP3 Adapter for HPE (P41614-B21)Intel E810-XXVDA4 Ethernet 10/25Gb 4-port SFP28 MCLK Adapter for HPE (P41636-B21)HPE Intel-based network adapters with iavf driverHPE Ethernet 1Gb 2-port 368FLR-MMT Adapter (ALOM)HPE Ethernet 1Gb 2-port 368i Adapter (LOM)HPE Ethernet 1Gb 4-port 369i Adapter (LOM)HPE Ethernet 10Gb 2-port FLR-SFP+ X710-DA2 Adapter (727054-B21)HPE Ethernet 10Gb 2-port SFP+ X710-DA2 Adapter (727055-B21)HPE Ethernet 10Gb 2-port 563i Adapter (LOM)HPE Ethernet 10Gb 2-port 568FLR-MMSFP+ Adapter (ALOM)HPE Ethernet 10Gb 2-port 568FLR-MMT Adapter (ALOM)HPE Ethernet 10Gb 2-port 568i Adapter (LOM)Intel X710-DA2 Ethernet 10Gb 2-port SFP+ OCP3 Adapter for HPE (P28778-B21)Intel X710-DA2 Ethernet 10Gb 2-port SFP+ Adapter for HPE (P28787-B21)Intel E810-2CQDA2 Ethernet 100Gb 2-port QSFP28 Adapter for HPE (P41611-B21)Intel E810-CQDA2 Ethernet 100Gb 2-port QSFP28 Adapter for HPE (P21112-B21)Intel E810-CQDA2 Ethernet 100Gb 2-port QSFP28 OCP3 Adapter for HPE (P22767-B21)Intel E810-XXVDA2 Ethernet 10/25Gb 2-port SFP28 Adapter for HPE (P08443-B21)Intel E810-XXVDA2 Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE (P10106-B21)Intel E810-XXVDA4 Ethernet 10/25Gb 4-port SFP28 Adapter for HPE (P08458-B21)Intel E810-XXVDA4 Ethernet 10/25Gb 4-port SFP28 MCLK Adapter for HPE (P41636-B21)Intel E810-XXVDA4 Ethernet 10/25Gb 4-port SFP28 OCP3 Adapter for HPE (P41614-B21)HPE QLogic FastLinQ 10/25/50 GbE-based network adaptersHPE Ethernet 10Gb 2-port BASE-T QL41401-A2G Adapter (867707-B21)HPE Ethernet 10Gb 2-port SFP+ QL41401-A2G Adapter (P08446-B21)HPE Ethernet 10/25Gb 2-port SFP28 QL41401-A2G Adapter (867328-B21)HPE Ethernet 10/25Gb 2-port FLR-SFP28 QL41401-A2G Converged Network Adapter (867334-B21)HPE CN1200R 10GBASE-T Converged Network Adapter (Q0F26A)HPE CN1300R 10/25Gb Dual Port Converged Network Adapter (Q0F09A)Marvell QL41232HQCU Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE (P10118-B21)Marvell QL41232HLCU Ethernet 10/25Gb 2-port SFP28 Adapter for HPE (P22702-B21)Marvell QL41134HLCU Ethernet 10Gb 4-port SFP+ Adapter for HPE (P10094-B21)Marvell QL41132HLRJ Ethernet 10Gb 2-port BASE-T Adapter for HPE (P08437-B21)Marvell QL41132HQRJ Ethernet 10Gb 2-port BASE-T OCP3 Adapter for HPE (P10103-B21)Marvell QL41132HQCU Ethernet 10Gb 2-port SFP+ OCP3 Adapter for HPE (P08452-B21)Marvell QL41132HLCU Ethernet 10Gb 2-port SFP+ Adapter for HPE (P21933-B21)HPE Mellanox-based network adapters with RDMA over Converged Ethernet (RoCE) driverConnectX4HPE InfiniBand EDR/Ethernet 100Gb 2-port 840QSFP28 Adapter (825111-B21 / 825111-H21)HPE InfiniBand EDR/Ethernet 100Gb 1-port 840QSFP28 Adapter (825110-B21 / 825110-H21)ConnectX4 LxHPE Ethernet 25Gb 2-port 640SFP28 Adapter (817753-B21)HPE Ethernet 25Gb 2-port 640FLR-SFP28 Adapter (817749-B21)HPE Ethernet 10Gb 2-port 548SFP+ Adapter (P11338-B21)HPE Ethernet 10Gb 2-port SFP+ MCX4121A-XCHT Adapter (P21930-B21)HPE 10/25GbE 2p SFP28 MCX4621 OCP3 Adapter (P11341-B21)ConnectX5HPE Ethernet 100Gb 2-port QSFP28 MCX516A-CCHT Adapter (P21927-B21)HPE Ethernet 100Gb 1-port QSFP28 PCIe3 x16 MCX515A-CCAT Adapter (P31246-B21 / P31246-H21)HPE Ethernet 100Gb 1-port 842QSFP28 Adapter (874253-B21)Mellanox MCX562A-ACAI Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE (P10112-B21)Mellanox MCX512F-ACHT Ethernet 10/25Gb 2-port SFP28 Adapter for HPE (P13188-B21)HPE InfiniBand FDR/Ethernet 40/50Gb 2-port 547FLR-QSFP Adapter (879482-B21)HPE InfiniBand EDR/Ethernet 100Gb 2-port 841QSFP28 Adapter (872726-B21 / 872726-H21)ConnectX6HPE InfiniBand HDR/Ethernet 200Gb 1-port 940QSFP56 x16 Adapter (P06154-B21 / P06154-H21)HPE InfiniBand HDR100/Ethernet 100Gb 1-port 940QSFP56 x16 Adapter (P06250-B21/ P06250-H21)HPE InfiniBand HDR100/Ethernet 100Gb 2-port 940QSFP56 x16 Adapter (P06251-B21 / P06251-H21)HPE InfiniBand HDR100/Ethernet 100Gb 1-port QSFP56 PCIe4 x16 MCX653105A-ECAT Adapter (P23665-B21 / P23665-H21)HPE InfiniBand HDR/Ethernet 200Gb 1-port QSFP56 PCIe4 x16 MCX653105A-HDAT Adapter (P23664-B21 / P23664-H21)HPE InfiniBand HDR100/Ethernet 100Gb 2-port QSFP56 PCIe4 x16 MCX653106A-ECAT Adapter (P23666-B21 / P23666-H21)HPE InfiniBand HDR/Ethernet 200Gb 2-port QSFP56 PCIe4 x16 OCP3 MCX653436A-HDAI Adapter (P31348-B21 / P31348-H21)HPE InfiniBand HDR/Ethernet 200Gb 1-port QSFP56 PCIe4 x16 OCP3 MCX653435A-HDAI Adapter (P31323-B21 / P31323-H21)HPE InfiniBand HDR/Ethernet 200Gb 2-port QSFP56 PCIe4 x16 MCX653106A-HDAT Adapter (P31324-B21 / P31324-H21)ConnectX6 DxMellanox MCX623105AS-VDAT Ethernet 200Gb 1-port QSFP56 Adapter for HPE (P10180-B21)Mellanox MCX623106AS-CDAT Ethernet 100Gb 2-port QSFP56 Adapter for HPE (P25960-B21)ConnectX6 LxMellanox MCX631102AS-ADAT Ethernet 10/25Gb 2-port SFP28 Adapter for HPE (P42044-B21)Mellanox MCX631432AS-ADAI Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE (P42041-B21)ConnectX7HPE InfiniBand NDR200/Ethernet 200GbE 2-port QSFP112 PCIe5 x16 MCX755106AC-HEAT Adapter (P65333-B21)For HPE Synergy Compute ModulesHPE Synergy QLogic FastLinQ 10/25/50 GbE-based network adaptersHPE Synergy 4820C 10/20/25Gb Converged Network Adapter (876449-B21)HPE Synergy 6810C 25/50Gb Ethernet Adapter (867322-B21)HPE Synergy 6820C 25/50Gb Converged Network Adapter (P02054-B21)HPE Synergy Intel-based network adaptersHPE Synergy 4610C 10/25Gb Ethernet Adapter (813890-B21)HPE Synergy Mellanox-based network adapters:HPE Synergy 6410C 25/50Gb Ethernet Adapter (868779-B21)Note:The network adapter(s) in this document are affected by a naming standard change for HPE products to help customers quickly and easily identify the specific vendor and model while configuring HPE platforms. For more information about the name changes and for identification purposes, refer to the following Customer Notice:HPE Network Adapters - Product Renaming Framework And Plan For HPE Network Adapters
To resolve this issue, download and install the following driver components:For Rack and Tower ServersHPE Broadcom NetXtreme-E Drivers for Red Hat Enterprise Linux 8.10 Errata Kernel Version 4.18.0-553.16.1 (or later) Version 1.10.3-231.0.162.0 (or later)HPE Intel i40e Drivers for Red Hat Enterprise Linux 8.10 Errata Kernel Version 4.18.0-553.16.1 (or later) Version 2.26.8-1 (or later)HPE Intel ixgbe Drivers for Red Hat Enterprise Linux 8.10 Errata Kernel Version 4.18.0-553.16.1 (or later) Version 5.21.5-1 (or later)Intel ice Drivers for Red Hat Enterprise Linux 8.10 Errata Kernel Version 4.18.0-553.16.1 Version 1.14.11-1 (or later)HPE Intel iavf Drivers for Red Hat Enterprise Linux 8.10 Errata Kernel Version 4.18.0-553.16.1 Version 4.11.2-1 (or later)HPE QLogic FastLinQ 10/25/50 GbE Drivers for Red Hat Enterprise Linux 8.10 Errata Kernel Version 4.18.0-553.16.1 (or later) Version 8.74.4.0-8 (or later)HPE Mellanox RoCE (RDMA over Converged Ethernet) ConnectX-4, ConnectX-5 and ConnectX-6 Driver for Red Hat Enterprise Linux 8 Update 10 (x86_64) Version 24.07-0.6.1.1(A) (or later)For Synergy Compute ModulesHPE Synergy QLogic FastLinQ 10/25/50 GbE Driver for Red Hat Enterprise Linux 8.10 Errata Kernel Version 4.18.0-553.16.1 (and later) / Version 8.74.4.0-9 (or later)HPE Synergy Intel i40e Driver for Red Hat Enterprise Linux 8.10 Errata Kernel Version 4.18.0-553.16.1 (and later) / Version 2.25.9-2 (or later)HPE Synergy Intel iavf Driver for Red Hat Enterprise Linux 8.10 Errata Kernel Version 4.18.0-553.16.1 (and later) / Version 4.11.2-2 (or later)HPE Mellanox RoCE (RDMA over Converged Ethernet) driver for HPE Synergy 6410C 25/50Gb Ethernet Adapter (Red Hat Enterprise Linux 8 Update 10 (x86_64)) For Errata Kernel Version 4.18.0-553.16.1 (Or Later) Version 24.07-0.6.1.1(A) (or later)Notes:If using an errata kernel 4.18.0-553.44.1 (or later), refer to the following Customer Advisory "a00149768en_us":Advisory: HPE Network Adapters - Driver Module May Fail to Install or Load On HPE Platforms Running RHEL 8.10 With Errata Kernel 4.18.0-553.44.1 (Or Later) and Configured With Certain HPE Broadcom, Intel, QLogic and Mellanox Network Adapters / a00149768en_usTo ensure compliance with the HPE driver and firmware recipe, make sure to install the matching firmware.For more information about Synergy supported configurations, refer to theHPE Synergy Firmware Comparison Tool.Revision HistoryDocument VersionRelease DateDetails3June 18, 2025Component URLs in the Resolution section have been updated.An additional URL to another Customer Advisory has been added to the Resolution section.2February 25, 2025HPE network adapters for Rack and Tower Servers are also affected by this issue; therefore, the scope of the document has been expanded.1November 26, 2024Original Document Release.
Operating Systems Affected:Red Hat Enterprise Linux 8.10
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