BugZero | Hewlett Packard Enterprise BugID a00143009en_us - RESTful Interface Tool

BugZero | Hewlett Packard Enterprise BugID a00143009en_us - RESTful Interface Tool - flashfwpkg Cannot Flash t...

Hewlett Packard Enterprise - Defect ID: a00143009en_us

RESTful Interface Tool - flashfwpkg Cannot Flash the Component and uefi Task Goes to Exception

Hewlett Packard Enterprise - Defect ID: a00143009en_us

RESTful Interface Tool - flashfwpkg Cannot Flash the Component and uefi Task Goes to Exception

Last updated on October 24th, 2024

BugZero Risk Score
7.6 High

Overall: 7.6

Severity: 8.2

Community: 5.5

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Bug Details

Priority: High
Views: 5

Description

Summary

flashfwpkg fails to create a uefi task which would succeed on reboot of the server.IndicationsWhile the user is not thrown any error when using the "flashfwpkg" command, when user performs reboot uefi task created by iLorest flashfwpkg command the task goes for exception with RSOD error.Customer wouldn't be able to flash the directly attached drive due to this issue. Customer would see that the uefi task has gone to exception in the task queue.Events that trigger the problemWhen the drives are both behind the controller attached and directly connected on HPE ProLiant Gen11 or HPE ProLiant Gen10 Plus servers.Root CauseDue to mismatch in the size of the component when it is flashed and saved in repository, uefi engine rejects the mismatched component in repo.HP-specific Issue

Scope

Hardware productsHPE ProLiant Gen10 Plus and HPE ProLiant Gen11 servers.Micron 7450 960GB NVMe Gen4 Read Intensive M.2 22110 SSD for HPE Cray XDMicron_7450_Micron_7450_M7450ALLHPS3.fwpkg

Resolution

Software Fix:Name: iLOrestVersion: 5.3Date: Oct,2024Temporary WorkaroundUse the combination of items below as an alternative.Uploadcomp –component [component_name]Taskqueue [component_name]N/ADocument VersionRelease DateDetails2October 24, 2024Added HPE ProLiant Gen10 Plus and HPE ProLiant Gen11 servers as affected.1September 23, 2024Original Document Release.

Affected OS

Operating Systems Affected:OS Independent

Change history

2024-10-24 Added: HPE Alletra Storage Server 4110, HPE Alletra Storage Server 4120, HPE Alletra Storage Server 4140, HPE Apollo 2000 Gen10 Plus System, HPE Apollo 6500 Gen10 Plus System, HPE ProLiant DL110 Gen11, HPE ProLiant DL20 Gen11, HPE ProLiant DL320 Gen11, HPE ProLiant DL325 Gen10 Plus server, HPE ProLiant DL325 Gen10 Plus v2 server, HPE ProLiant DL325 Gen11, HPE ProLiant DL345 Gen10 Plus server, HPE ProLiant DL345 Gen11, HPE ProLiant DL360 Gen10 Plus server, HPE ProLiant DL360 Gen11, HPE ProLiant DL365 Gen10 Plus server, HPE ProLiant DL365 Gen11, HPE ProLiant DL380 Gen10 Plus server, HPE ProLiant DL380 Gen11, HPE ProLiant DL380a Gen11, HPE ProLiant DL385 Gen10 Plus server, HPE ProLiant DL385 Gen10 Plus v2 server, HPE ProLiant DL385 Gen11, HPE ProLiant DL560 Gen11, HPE ProLiant DX365 Gen11, HPE ProLiant DX385 Gen10 Plus server, HPE ProLiant ML110 Gen11, HPE ProLiant ML30 Gen11, HPE ProLiant ML350 Gen11, HPE ProLiant MicroServer Gen10 Plus, HPE ProLiant RL300 Gen11, HPE ProLiant XL220n Gen10 Plus Server, HPE ProLiant XL290n Gen10 Plus Server, HPE Synergy 480 Gen11 Compute Module, RESTful Interface Tool

Relevant Products

Click on a version to see all relevant bugs

Affected versions:RESTful Interface Tool

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Affected versions:RESTful Interface Tool

Fixed versions: No known fixed versions

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Hewlett Packard Enterprise - Defect ID: a00143009en_us

RESTful Interface Tool - flashfwpkg Cannot Flash the Component and uefi Task Goes to Exception

Hewlett Packard Enterprise - Defect ID: a00143009en_us

RESTful Interface Tool - flashfwpkg Cannot Flash the Component and uefi Task Goes to Exception

Last updated on October 24th, 2024

BugZero Risk Score7.6 High

Bug Details

Summary

Scope

Resolution

Affected OS

Top Hewlett Packard Enterprise Defects

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BugZero Risk Score
7.6 High