Loading...
Loading...
In rare instances, the Logical Drive name is not saved for HPE ProLiant Gen10/Gen10 Plus/Gen11 servers configured with HPE MR controllers.Below is an example of setting the Logical Drive name on the System Configuration page:Below is an example of the Logical Drive name no longer displaying on the System Configuration page after logging in:
This issue is observed on the following HPE servers configured with HPE MR controllers:HPE Alletra Storage Server 4110HPE Alletra Storage Server 4120HPE Alletra Storage Server 4140HPE Apollo 2000 Gen10 Plus SystemHPE Apollo 4200 Gen10 Plus SystemHPE Apollo 4200 Gen10 ServerHPE Apollo 4510 Gen10 SystemHPE Apollo 6500 Gen10 Plus SystemHPE Apollo 6500 Gen10 SystemHPE Compute MR Gen11 ControllersHPE ProLiant DL110 Gen10 Plus Telco serverHPE ProLiant DL110 Gen11HPE ProLiant DL160 Gen10 serverHPE ProLiant DL180 Gen10 serverHPE ProLiant DL320 Gen11HPE ProLiant DL325 Gen10 Plus serverHPE ProLiant DL325 Gen10 Plus v2 serverHPE ProLiant DL325 Gen10 serverHPE ProLiant DL325 Gen11HPE ProLiant DL345 Gen10 Plus serverHPE ProLiant DL345 Gen11HPE ProLiant DL360 Gen10 Plus serverHPE ProLiant DL360 Gen10 serverHPE ProLiant DL360 Gen11HPE ProLiant DL365 Gen10 Plus serverHPE ProLiant DL365 Gen11HPE ProLiant DL380 Gen10 Plus serverHPE ProLiant DL380 Gen10 serverHPE ProLiant DL380 Gen11HPE ProLiant DL380a Gen11HPE ProLiant DL385 Gen10 Plus serverHPE ProLiant DL385 Gen10 Plus v2 serverHPE ProLiant DL385 Gen10 serverHPE ProLiant DL385 Gen11HPE ProLiant DL560 Gen10 serverHPE ProLiant DL560 Gen11HPE ProLiant DL580 Gen10 serverHPE ProLiant ML110 Gen10 serverHPE ProLiant ML110 Gen11HPE ProLiant ML350 Gen10 serverHPE ProLiant ML350 Gen11HPE ProLiant XL170r Gen10 ServerHPE ProLiant XL190r Gen10 ServerHPE ProLiant XL220n Gen10 Plus ServerHPE ProLiant XL230k Gen10 ServerHPE ProLiant XL290n Gen10 Plus ServerHPE Synergy 480 Gen10 Compute ModuleHPE Synergy 480 Gen10 Plus Compute ModuleHPE Synergy 480 Gen11 Compute ModuleHPE Synergy 660 Gen10 Compute Module
This issue has been fixed in the following System ROM (BIOS) firmware versions:AMD-based HPE ProLiant DL \ XL Gen10 and Gen10 Plus Servers: 3.20 and laterIntel-based HPE ProLiant DL \ ML \ XL Gen10 and Gen10 Plus Servers: 3.30 and laterIntel-based HPE ProLiant DL \ ML \ XL Gen10 and Gen10 Plus Servers: 2.20 and laterAMD-based HPE ProLiant DL Gen11 Servers: 1.66 and laterIntel-based HPE ProLiant DL Gen11 Servers: 2.30 and laterHPE Synergy Gen10 Compute Module: 3.30 and laterHPE Synergy Gen10 Plus Compute Module: 2.20 and laterHPE Synergy Gen11 Compute Module: 2.30 and laterNOTE: HPE highly recommends scheduling the System ROM firmware update to the latest firmware as soon as is practical.Download and install the latest version of the System ROM (BIOS) for your server using the following steps:Go to theHPE Support Center.Enter a product name (e.g., "DL380 Gen10 Plus") in the text search field and wait for a list of Suggested Products to display. From the Suggested Products list displayed, identify the desired product and select it.The page should refresh to display the "DRIVERS AND SOFTWARE" tab and the components that support the selected product. From the "DRIVERS AND SOFTWARE" filter menus on the page:Select the Software Type -BIOSSelect the Software Sub Type –System ROMFor further filtering, if needed - Select the specific Operating System from the Operating Environment.Locate and select the latest System ROM version for your server.Note: To ensure that you have selected the latest version of the System ROM (BIOS), click theRevision Historytab to check if a new version of the System ROM (BIOS) is available.In the Revision history tab, ensure the latest version list of fixes reads:Addressed an issue where the Logical Drive name was cleared in RBSU after leaving configuration page of MR controller.For more important information, review theRelease Notestab.Click theDownloadbutton.
Operating Systems Affected:OS Independent
Click on a version to see all relevant bugs
Hewlett Packard Enterprise Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.