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On the HPE Integrated Lights-Out 5 (iLO 5) or HPE Integrated Lights-Out 6 (iLO 6), the Status of the switch shows "Not available," underSystem Information>Storage:This occurs with iLO 5 firmware 2.99 (or later) and iLO 6 firmware 1.54 (or later) when the system is configured with HPE MR Gen10 Plus/Gen11 Storage Controllers Firmware Version 52.26.3-5250 (or later).This issue occurs because these controllers currently do not support the switch status property in iLO 5 and iLO 6 (or later).
The following controllers are impacted by this issue:HPE Compute MR Gen11 Controllers:HPE Compute MR Gen11 Controllers (HPEMRG11CTRLPRE)HPE MR216i-o Gen11 x16 Lanes without Cache OCP SPDM Storage Controller (P47789-B21)HPE MR216i-p Gen11 x16 Lanes without Cache PCI SPDM Plug-in Storage Controller (P47785-B21)HPE MR408i-o Gen11 x8 Lanes 4GB Cache OCP SPDM Storage Controller (P58335-B21)HPE MR416i-o Gen11 x16 Lanes 8GB Cache OCP SPDM Storage Controller (P47781-B21)HPE MR416i-p Gen11 x16 Lanes 8GB Cache PCI SPDM Plug-in Storage Controller (P47777-B21)HPE MR Gen10 Plus Controllers:HPE MR216i-a Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller (P26325-B21)HPE MR216i-p Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller (P26324-B21)HPE MR416i-a Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P26279-B21)HPE MR416i-p Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P06367-B21)
This issue is resolved in HPE MR Gen10 Plus/Gen11 Storage Controller firmware version 52.30.3-5683 (or later).As a workaround, ignore the "Not available" message in the iLO as there is no impact to the functionality of the controller. Refer to the backplane Status instead.Revision HistoryDocument VersionRelease DateDetails2January 31, 2025The Resolution was updated with the version of HPR MR Controller firmware that resolves this issue.1July 11, 2024Original Document Release.
Operating Systems Affected:Not Applicable
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