BugZero | Hewlett Packard Enterprise BugID a00133432en_us - HPE Storage Drives

BugZero | Hewlett Packard Enterprise BugID a00133432en_us - HPE Storage Drives - After Hot-Adding the NVMe P55...

Hewlett Packard Enterprise - Defect ID: a00133432en_us

HPE Storage Drives - After Hot-Adding the NVMe P5520/5620 Drive Model, iLO Will Inaccurately Report a Failed Status Approximately One Minute Later

Hewlett Packard Enterprise - Defect ID: a00133432en_us

HPE Storage Drives - After Hot-Adding the NVMe P5520/5620 Drive Model, iLO Will Inaccurately Report a Failed Status Approximately One Minute Later

Last updated on November 4th, 2024

BugZero Risk Score
4.2 Medium

Overall: 4.2

Severity: 4.6

Community: 5.5

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Bug Details

Priority: Low
Views: 28

Description

Summary

Approximately one minute after hot-adding an NVMe P5520/5620 Drive Model to the system, HPE Integrated Lights-Out (iLO) will report the status asFailedwithin the iLO message:"NVMe Storage - Drive at NVMe Drive Port 1A Box X Bay Y status changed to Failed."However, after the drive is readied, approximately one minute later during the next polling, iLO will update the status back toOK, for example:"NVMe Storage - Drive at NVMe Drive Port 1A Box 2 Bay 2 status changed to Ok."

Scope

Any platform that supports the following HPE NVMe P5520/5620 drive models:VO001920KZYWT - HPE 1.92TB NVMe RI SCN U.2 P5520 SSD (P51844-B21)VO003840KZYWV - HPE 3.84TB NVMe RI SCN U.2 P5520 SSD (P51846-B21)*VO007680KXPQV - HPE 7.68TB NVMe RI SCN U.2 P5520 SSD (P51848-B21)MO001600KZYWU - HPE 1.6TB NVMe MU SFF SCN U.2 P5620 SSD (P51850-B21)MO003200KZYXB - HPE 3.2TB NVMe MU SFF SCN U.2 P5620 SSD (P51852-B21)*MO006400KXPRA - HPE 6.4TB NVMe MU SFF SCN U.2 P5620 SSD (P51854-B21)VO001920KZYWT - HPE 1.92TB NVMe RI SCN U.2 P5520 SSD (P51844-B21)EO000400KYDKV - HPE 400GB NVMe WI SCN U.2 P5800x SSD (P51856-B21)EO000800KYDLA - HPE 800GB NVMe WI SCN U.2 P5800x SSD (P51858-B21)*Note: Original drive model has been changed from VO007680KZYXA to VO007680KXPQV and MO006400KZYXC is now MO006400KXPRA.

Resolution

This reporting issue can be resolved by updating to the appropriate drive model by using the latest version:Universal Firmware Package for Drives - MO001600KZYWU, MO003200KZYXB, MO006400KZYXC, VO001920KZYWT, VO003840KZYWV and VO007680KZYXAORUniversal Firmware Package for Drives - EO000400KYDKV and EO000800KYDLAAs a workaround, ignore the warning message since the drive status will resolve itself and function correctly.Document VersionRelease DateDetails2November 04, 2024Updated the Resolution with the permanent component fixes.1June 22, 2023Original Document Release.

Affected OS

Operating Systems Affected:Not Applicable

Change history

2024-11-04 Added: HPE Apollo 2000 Gen10 Plus System, HPE Apollo 6500 Gen10 Plus System, HPE NVMe High Performance Mixed Use Solid State Drives, HPE ProLiant DL110 Gen11, HPE ProLiant DL320 Gen11, HPE ProLiant DL325 Gen10 Plus server, HPE ProLiant DL325 Gen10 Plus v2 server, HPE ProLiant DL325 Gen11, HPE ProLiant DL345 Gen10 Plus server, HPE ProLiant DL345 Gen11, HPE ProLiant DL360 Gen11, HPE ProLiant DL365 Gen10 Plus server, HPE ProLiant DL365 Gen11, HPE ProLiant DL380 Gen11, HPE ProLiant DL380a Gen11, HPE ProLiant DL385 Gen10 Plus server, HPE ProLiant DL385 Gen10 Plus v2 server, HPE ProLiant DL385 Gen11, HPE ProLiant DL560 Gen11, HPE ProLiant DX365 Gen11, HPE ProLiant DX385 Gen10 Plus server, HPE ProLiant ML110 Gen11, HPE ProLiant MicroServer Gen10 Plus, HPE ProLiant RL300 Gen11, HPE ProLiant XL220n Gen10 Plus Server, HPE ProLiant XL290n Gen10 Plus Server

Relevant Products

Click on a version to see all relevant bugs

Affected versions:Not Applicable

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Affected versions:Not Applicable

Fixed versions: No known fixed versions

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Hewlett Packard Enterprise - Defect ID: a00133432en_us

HPE Storage Drives - After Hot-Adding the NVMe P5520/5620 Drive Model, iLO Will Inaccurately Report a Failed Status Approximately One Minute Later

Hewlett Packard Enterprise - Defect ID: a00133432en_us

HPE Storage Drives - After Hot-Adding the NVMe P5520/5620 Drive Model, iLO Will Inaccurately Report a Failed Status Approximately One Minute Later

Last updated on November 4th, 2024

BugZero Risk Score4.2 Medium

Bug Details

Summary

Scope

Resolution

Affected OS

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BugZero Risk Score
4.2 Medium