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OPERATIONAL DEFECT DATABASE
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On any of the HPE servers mentioned in the Scope section below, multiple entries in the Integrated Management Log (IML) may be logged that indicate "Correctable Memory Error Threshold Exceeded." This may occur due to the correctable error threshold counters not being managed as originally designed, and the BIOS may log a Correctable Memory Error Threshold Event in cases where the system is not at an increased risk of an uncorrected memory error.
Any of the following HPE AMD-based and Intel-based servers: HPE ProLiant DL325 Gen10 server HPE ProLiant DL385 Gen10 server HPE ProLiant DL325 Plus Gen10 server HPE ProLiant DL385 Plus Gen10 server HPE ProLiant DL325 Gen10 Plus v2 server HPE ProLiant DL345 Gen10 Plus server HPE ProLiant DL365 Gen10 Plus server HPE ProLiant DL385 Gen10 Plus v2 server HPE ProLiant XL225n Gen10 Plus server HPE ProLiant XL675d Gen10 Plus server HPE ProLiant XL645d Gen10 Plus server HPE ProLiant DL380 Gen10 server HPE ProLiant DL160 Gen10 server HPE ProLiant DL180 Gen10 server HPE ProLiant DL360 Gen10 server HPE ProLiant ML110 Gen10 server HPE ProLiant DL560 Gen10 server HPE ProLiant DL580 Gen10 server HPE ProLiant XL420 Gen10 server HPE ProLiant XL450 Gen10 server HPE ProLiant ML350 Gen10 server HPE ProLiant BL460c Gen10 server HPE Synergy 480 Gen10 Compute Module HPE Synergy 660 Gen10 Compute Module HPE ProLiant XL170 Gen10 server HPE ProLiant XL190 Gen10 server HPE ProLiant XL270d Gen10 server HPE ProLiant XL230k Gen10 server HPE ProLiant DL360 Gen10 Plus server HPE ProLiant DL380 Gen10 Plus server HPE ProLiant XL420 Gen10 Plus server HPE ProLiant DL110 Gen10 Plus server HPE Synergy 480 Gen10 Plus Compute Module HPE ProLiant XL220n Gen10 Plus server HPE ProLiant XL290n Gen10 Plus server
Update to the System ROM version listed below to resolve the issue. HPE recommends performing this upgrade at the earliest possible convenience. Do not replace the DIMM unless the problem continues after the System ROM has been updated. System ROM version 2.54: HPE ProLiant DL325 Gen10 server HPE ProLiant DL385 Gen10 server HPE ProLiant DL325 Plus Gen10 server HPE ProLiant DL385 Plus Gen10 server HPE ProLiant DL325 Gen10 Plus v2 server HPE ProLiant DL345 Gen10 Plus server HPE ProLiant DL365 Gen10 Plus server HPE ProLiant DL385 Gen10 Plus v2 HPE ProLiant XL225n Gen10 Plus server HPE ProLiant XL675d Gen10 Plus server HPE ProLiant XL645d Gen10 Plus server System ROM version 2.58: HPE ProLiant DL380 Gen10 server HPE ProLiant DL160 Gen10 server HPE ProLiant DL180 Gen10 server HPE ProLiant DL360 Gen10 server HPE ProLiant ML110 Gen10 server HPE ProLiant DL560 Gen10 server HPE ProLiant DL580 Gen10 server HPE ProLiant XL420 Gen10 server HPE ProLiant XL450 Gen10 server HPE ProLiant ML350 Gen10 server HPE ProLiant BL460c Gen10 server HPE Synergy 480 Gen10 compute module HPE Synergy 660 Gen10 compute module HPE ProLiant XL170 Gen10 server HPE ProLiant XL190 Gen10 server HPE ProLiant XL270d Gen10 server HPE ProLiant XL230k Gen10 server System ROM version 1.56: HPE ProLiant DL360 Gen10 Plus server HPE ProLiant DL380 Gen10 Plus server HPE ProLiant XL420 Gen10 Plus server HPE ProLiant DL110 Gen10 Plus server Synergy 480 Gen10 Plus server HPE ProLiant XL220n Gen10 Plus server HPE ProLiant XL290n Gen10 Plus server To download the System ROM, perform the following steps: 1.Click the following link: Hewlett Packard Enterprise Support Center . 2.Enter a product name (e.g., " DL380 Gen10") in the text search field and wait for a list of Suggested Products to display. From the Suggested Products list displayed, identify the desired product and select it. 3.The page should refresh to display the "DRIVERS AND SOFTWARE" tab and the components that support the selected product. From the "DRIVERS AND SOFTWARE" expandable filter menus on the left side of the page: -Select the Software Type "BIOS" -Select the Subtype "System ROM" -For further filtering if needed select the specific Operating System from the Operating Environment Type. 4.Locate and select the System ROM. Note: To ensure that you have selected the latest version of the firmware/driver, click the Revision History tab to check if a new version of the firmware/driver is available. For more important information, review the Release Notes tab. 5.Click Download. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.