OPERATIONAL DEFECT DATABASE
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On HPE Gen9 platforms and HPE Gen10/Gen10 Plus platforms, when the Smart Array Controller is configured in the non-default Balanced power mode, the Smart Storage Administrator (SSA) and Array Diagnostic Utility (ADU) may report informational messages similar to the following:SSA:"846 A reboot will enhance performance for HPE Smart Array P408i-p SR Gen10 in slot x"OR"845 A reboot will enable additional power saving for HPE Smart Array P408i-P Gen10 in slot x"Where "x" is the PCIe slot number.ADU report (Device Summary):"A reboot will enable additional power savings"OR"A reboot will enhance the controller's performance"This issue occurs when the Smart Array controller is configured with "Balanced" Power Mode. The following are examples of configuration changes and a subsequent system reboot, which may cause this issue:Adding additional drive(s) to the existing configuration.Removing drive(s) from the existing configuration.Configuring unassigned drive(s) as Logical Drives.Note:The default Power Mode setting is Maximum performance.
In the above scenario, any HPE Gen9 platforms configured with any of the following controllers running firmware version 7.0 (or earlier):HPE Smart Array P244br ControllerHPE Smart Array P246br ControllerHPE Smart Array P440 ControllerHPE Smart Array P441 ControllerHPE Smart Array P741m ControllerHPE Smart Array P840 ControllerHPE Smart Array P841 ControllerIn the above scenario, any HPE Gen10/Gen10 Plus platforms configured with any of the following controllers running firmware version 2.03 (or earlier):HPE Smart Array E208e-p SR Gen10 (8 External Lanes/No Cache) 12G SAS PCIe Plug-in ControllerHPE Smart Array E208i-a SR Gen10 (8 Internal Lanes/No Cache) 12G SAS Modular ControllerHPE Smart Array E208i-a SR Gen10 (8 Internal Lanes/No Cache) 12G SAS Modular LH ControllerHPE Smart Array E208i-c SR Gen10 (8 Internal Lanes/No Cache) 12G SAS Modular ControllerHPE Smart Array E208i-p SR Gen10 (8 Internal Lanes/No Cache) 12G SAS PCIe Plug-in ControllerHPE Smart Array P204i-b SR Gen10 (4 Internal Lanes/1GB Cache) 12G SAS Modular ControllerHPE Smart Array P204i-c SR Gen10 (4 Internal Lanes/1GB Cache) 12G SAS Modular ControllerHPE Smart Array P408e-p SR Gen10 (8 External Lanes/4GB Cache) 12G SAS PCIe Plug-in ControllerHPE Smart Array P408i-a SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular ControllerHPE Smart Array P408i-a SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular LH ControllerHPE Smart Array P408i-c SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular ControllerHPE Smart Array P408i-p SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS PCIe Plug-in ControllerHPE Smart Array P408e-m SR Gen10 (8 External Lanes/2GB Cache) 12G SAS Mezzanine ControllerHPE Smart Array P416ie-m SR Gen10 (8 Int 8 Ext Lanes/2GB Cache) 12G SAS Mezzanine ControllerHPE Smart Array P816i-a SR Gen10 (16 Int Lanes/4GB Cache/SmartCache) 12G SAS Modular LH ControllerHPE Smart Array P816i-a SR Gen10 (16 Internal Lanes/4GB Cache/SmartCache) 12G SAS Modular Controller
This issue has been resolved in HPE Smart Array SR Gen10 Controller firmware version 3.00 (or later). This firmware version can be found at the following links:Windows (x64)Linux (x64)ESXiIf this issue has occurred on HPE Smart Array Gen9 Controllers, use the SSA to determine if the message remains after the initial system reboot. If the issue remains, perform another system reboot.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads to ProLiant servers and options, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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