Loading...
Loading...
On any HPE ConvergedSystem 700 (CS700) with an HPE ProLiant BL460c Gen8 Server Blade running VMware ESXi 6.0 Update 2, and configured with an HPE FlexFabric 10Gb 2-port 554FLB Adapter, the Fibre Channel (FC) and Fibre Channel over Ethernet (FCoE) lpfc driver may occasionally display a purple diagnostic screen. The diagnostic output includes #PF Exception 14 in world, addr 0x0, and lpfc_scsi_cmd_iocb_cmpl.This could happen when the driver receives an SCSI Check Condition response and perceives the SCSI Sense Data is either zero length, or is invalid in the FCP_RSP field.Example output2017-09-10T14:27:09.121Z cpu47:33197)@BlueScreen: #PF Exception 14 in world33197:memMap-47 IP0x41801eff122e addr 0x0PTEs:0x0;2017-09-10T14:27:09.121Z cpu47:33197)Code start: 0x41801e800000 VMK uptime: 11:18:01:59.1492017-09-10T14:27:09.122Z cpu47:33197)0x4123c6b5cee0 [0x41801eff122e]lpfc_scsi_cmd_iocb_cmpl@#+0x59e stack: 0x410026604100
Any HPE ConvergedSystem 700 (CS700) with an HPE ProLiantBL460c Gen8 Server Blade running VMware ESXi 6.0 Update 2, and configured with an HPE FlexFabric 10Gb 2-port 554FLB Adapter using the firmware versions defined in the Firmware and Software Compatibility Matrix - March 2017.
Upgrade the lpfc driver to version 11.1.183.633. Note that upgrading to driver version 11.1.183.633 does not include a specific matching firmware update.Download and update the Emulex 554FLB lpfc driver version 11.1.183.633 included in the Emulex Fibre Channel driver component for VMware vSphere 6.0 Version 2016.10.03 (21 Aug 2017):http://h20564.www2.hpe.com/hpsc/swd/public/detail?swItemId=MTX_9356a9339ce84556ba79943ef9Reboot the serverRECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to theNavigation Tips document.SEARCH TIP: For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
Click on a version to see all relevant bugs
Hewlett Packard Enterprise Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.