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All Avamar 7.3 VMware image backups in Waiting - Client / Waiting - Queued state. This would eventually fail at the end of the backup window with Timed Out - End error codes/strings.
Avamar server regenerated new SSL/TLS certificates Review of /usr/local/avamarclient/var/avagent.log shows the below error strings: avagent Info <5964>: Requesting work from [Avamar Server IP] avagent Info <5264>: Workorder received: sleep avagent Info <5996>: Sleeping 15 seconds avagent Info <40019>: Checking certificate status. avagent Error <5365>: Cannot connect to [Avamar Server IP]:28001. avagent Info <5059>: unable to connect, sleep(60) then retrying avagent Error <5365>: Cannot connect to [Avamar Server IP]:28001. avagent Info <5059>: unable to connect, sleep(60) then retrying avagent Error <5365>: Cannot connect to[Avamar Server IP]:28001. avagent Info <5059>: unable to connect, sleep(60) then retrying avagent Error <5365>: Cannot connect to [Avamar Server IP]:28001. avagent Info <5059>: unable to connect, sleep(60) then retrying avagent Info <40022>: The certificates for '[proxy hostname]' have become invalid and need to be updated. avagent Info <40023>: '[proxy hostname]' will reregister with the Management Console to update certificates. avagent Info <5435>: Exiting work request session avagent Info <19036>: Client will reregister with Management Console (Avamar Server IP), in 39 minutes, 45 seconds avagent Info <6626>: Agent Main: Client ID (cid) = [Proxy CID] avagent Info <18918>: Registration: Processing secure registration with the MCS. avagent Info <18921>: Registration: Requesting root CA from the MCS. avagent Info <18926>: Registration: Saving root CA. avagent Info <18928>: Registration: Creating certificate signing request. avagent Info <18930>: Registration: Sending the certificate signing request to the MCS. avagent Error <40012>: Avamar server certificate verification error 7 at depth 0: certificate signature failure avagent Error <5365>: Cannot connect to [Avamar Server IP]:30003. avagent Info <5059>: unable to connect, sleep(60) then retrying
The below command issue command line (CLI) on each Avamar proxy appliance should resolve the issue: service avagent restart
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