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Applied License. RecoverPoint message: Assertion (warning) with locking id Pair exist but no BR/TB license error although license was valid and applied. Management log shows many Assertion errors: #0 - 13941/13386 - UtilsgetRelevantLicenseCapacityUnit: errno=2 Assertion(warning): false Line 3836 File Utils.cc PID: 13386 Info: locking id Pair exist but no BR/TB license. Assertion can occur on both Site Control RecoverPoint Appliance node on the Cluster. getLicenseReplicationSize and getLicenseReport on Management log showed capacity=0 2017/03/01 02:43:54.852 - #2 - 13941/13386 - Utils: getLicenseReport() returning: licenseReport = [(relevantSites=[SiteUID(0x3dcxxxxxx)],activeLicenses=[(lockingID=CKM001xxxxxxxxx, capacity=0 ,capacityUnit=LICENSE_CAPACITY_UNIT_UNKNOWN,arrayType=ARRAY_TYPE_VNX,uniqueID=,expirationDate=permanent,expirationDateLong=NoOption,licenseType=LICENSE_TYPE_EX,isLocal=Option(0),licenseVersion=0,signature=NoOption,sn=2xxxxxx,locationID=,rawLicenseFile=), (lockingID=CKM001xxxxxxxx, capacity=0 ,capacityUnit=LICENSE_CAPACITY_UNIT_UNKNOWN,arrayType=ARRAY_TYPE_VNX,uniqueID=,expirationDate=permanent,expirationDateLong=NoOption,licenseType=LICENSE_TYPE_EX,isLocal=Option(1),licenseVersion=0,signature=NoOption,sn=2xxxxx7,locationID=,rawLicenseFile=),(lockingID=CKM00xxxxxxx, capacity=0 ,capacityUnit=LICENSE_CAPACITY_UNIT_UNKNOWN,arrayType=ARRAY_TYPE_VNX,uniqueID=,expirationDate=permanent,expirationDateLong=NoOption,licenseType=LICENSE_TYPE_EX,isLocal=Option(0),licenseVersion=0,signature=NoOption,sn=22xxxxxx,locationID=,rawLicenseFile=),(lockingID=CKM001xxxxxxxxxx, capacity=0 , 2017/03/01 02:43:54.852 - #2 - 13941/13386 - Utils: getLicenseReplicationSize () licenseByLockingID = Map([Pair(CKM001xxxxxx,0) => Map([LICENSE_CAPACITY_UNIT_UNKNOWN => (lockingID=CKM00xxxxxxx, capacity=0 ,capacityUnit=LICENSE_CAPACITY_UNIT_UNKNOWN,arrayType=ARRAY_TYPE_VNX,uniqueID=,expirationDate=permanent,expirationDateLong=NoOption,licenseType=LICENSE_TYPE_EX,isLocal=Option(0),licenseVersion=0,signature=NoOption,sn=22xxxxxx,locationID=,rawLicenseFile=)])],[Pair(CKM00112xxxxxx,1) => Map([LICENSE_CAPACITY_UNIT_UNKNOWN => (lockingID=CKM00xxxxxx, capacity=0 ,capacityUnit=LICENSE_CAPACITY_UNIT_UNKNOWN,
License file was not detected or applied correctly.
Workaround: Remove and readd license file. Note: Removing License file causes CG to enter a pause state. Once license is reapplied, CG resumes its replication.
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