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On RLCE systems running newer DDOS versions, users assigned the iDRAC Operator role are unable to access or launch the Virtual Console. The Virtual Console option may be unavailable, disabled, or return an access-related error. Operator users may also observe that previously available capabilities (such as power operations or virtual media access) are no longer accessible.
With the latest DDOS releases, the iDRAC Operator role on RLCE systems has reduced privileges by design . Operator access is now limited to the following: Login System Operations (event and notification visibility) Debug (diagnostic commands) All other privileges have been removed, including: Access to Virtual Console Access to Virtual Media System Control and power management Storage management Clear Logs iDRAC configuration These restricted functions require Dell Support assistance. DDOS Impacted DDOS 8.7 and latest DDOS 8.6.1.10 and latest DDOS 8.3.1.30 and latest DDOS 7.13.1.70 and latest Products Affected Only where iDRAC users are created through DDOS and Retention Lock Compliance (RLC) is enabled. PowerProtect DD (PPDD) All platforms supported DP Series DP5900 (Uses DD6900) DP8900 (Uses DD9900) DP8400 (Uses DD9400)
This behavior is expected and is designed as such. Note: The iDRAC and DDOS teams are working to restore power cycle capability for the Operator role in a future DDOS release.
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