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The System Password in the BIOS may show incorrectly in the following scenario: Turn on the computer and press F2 key repeatedly to go into the BIOS setup.Go to Security tab and set an Admin Password. The Admin Password status shows Set, and the System Password status shows Not Set. Restart the computer and go into the BIOS setup again.Select Locked Setup and enter the valid Admin Password to unlock. The System Password status changes to Set. Affected Platform: Alienware 15 DA15265
BIOS coding issue is the cause.
Note: Before starting the update, perform the following: Back up all personal data. For more information, refer to Back Up and Recovery.Connect the AC adapter. Updating the BIOS to version 1.2.0 or later on the computer resolves the issue. To download and install the BIOS, refer to the BIOS Update Guide.
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