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One of the display images showing on the AWCC dashboard may be overlapped with another device image. An Alienware desktop may show on the right, and an Alienware laptop may show on the left. Affected Platforms: Alienware 16 Area-51 AA16250Alienware 16 Aurora AC16250Alienware 16X Aurora AC16251Alienware 18 Area-51 AA18250Alienware Area-51 AAT2250Alienware Area-51 AAT2265Alienware Aurora ACT1250
This is due to the AWCC limitation.
Note: Before starting the update, perform the following: Back up all personal data. For more information, refer to Back Up and Recovery.Connect the AC adapter if updates are being run on a laptop.Ensure that power remains connected if updates are being run on a desktop. Updating the AWCC to version 6.14.4 or later on the computer resolves the issue. To download and install the AWCC, refer to the Driver Update Guide.
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