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A Dell Pro Precision 7 14 PW714260 or Dell Pro Precision 7 16 PW716260 docked with a Dell Pro Thunderbolt 5 Dock WD25TB5 or Dell Pro Thunderbolt 5 Smart Dock SD25TB5 that is connected to a GIGABYTE AORUS FO32U2P monitor may be unable to select UHD 4K 3840x2160 240 Hz display output. Affected Platforms: Dell Pro Precision 7 14 PW714260 Dell Pro Precision 7 16 PW716260 Affected Docks: Dell Pro Thunderbolt 5 Dock WD25TB5 Dell Pro Thunderbolt 5 Smart Dock SD25TB5 Affected Monitors: GIGABYTE AORUS FO32U2P
An NVIDIA driver causes this issue.
Note: Before starting the update, perform the following: Back up all personal data. For more information, refer to Back Up and Recovery . Connect the AC adapter. Updating the NVIDIA RTX PRO 1000/2000/3000 Blackwell Graphics Driver to version 32.0.15.9579, A02 or later on the computer resolves the issue. To download and install the driver, refer to the Driver Update Guide .
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