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RecoverPoint for Virtual Machines: Plug-in shows errors following upgrade or remediation of DSA-2026-079. Internal server error Connectivity may have been lost to a vRPA cluster. Wait a few minutes to see if connectivity is restored. If problem persists, contact Customer Support.
The RecoverPoint appliance default Certificate was updated using article DTA 404204: RecoverPoint and RecoverPoint for VMs: Default Certificate expires on January 21, 2026 (Require Login) or RecoverPoint and RecoverPoint for VMs: Default Certificate expires on January 21, 2026 (Require login) The upgrade process resets the default Certificate on the RecoverPoint Appliance, but retains the updated Certificate published, which leads to a mismatch.
Workaround: Follow the below action for all RecoverPoint Appliances: Reset the appliance Certificate back to the default certificate, using: [2] Setup [8] Advanced options [2] Security options [2] Certificates management [1] Keystore management [2] Change web server certificate select yNote: After changing the certificate, the RecoverPoint session will be closed and the Network will be restarted. Do you want to continue (y/n)? y The certificate currently in use is user certificate Do you want to change the web server certificate? (y/n)? y Do you want to use the default certificate? (y/n)? y When replacing a certificate, the Installation Manager must be restarted. Wait a few minutes before logging in again. The Certificate is now back to the 2016 Certificate. Apply article DTA 404204: RecoverPoint and RecoverPoint for VMs: Default Certificate expires on January 21, 2026 again. Resolution: Dell Technologies engineering is investigating this issue. Contact the Dell Technologies Customer Support Center or your service representative for assistance and reference this solution ID.
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