BugZero | Dell BugID 373407 - VxRail: Internet Upgrade Option is Grayed Out

Dell - Defect ID: 373407

VxRail: Internet Upgrade Option is Grayed Out

Dell - Defect ID: 373407

VxRail: Internet Upgrade Option is Grayed Out

Last updated on March 24th, 2026

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Bug Details

Support Case Count: 1
Article View Count: 38
Impact Category: Upgrade

Description

Symptoms

Internet Upgrade option is disabled in the VxRail plugin:

Cause

This is expected, and the support account must be configured to enable Internet-based downloads.

Resolution

In the VxRail Plugin, go to solutions and enable the Support Account:

Change history

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Dell - Defect ID: 373407

VxRail: Internet Upgrade Option is Grayed Out

Dell - Defect ID: 373407

VxRail: Internet Upgrade Option is Grayed Out

Last updated on March 24th, 2026

BugZero Risk Score0.0 Coming soon

Bug Details

Symptoms

Cause

Resolution

Links

Top Dell Defects

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