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Symptoms can include: Connection of mouse or keyboard lost Cursor moving slowly The cursor does not respond Keyboard does not respond Repeating keys Affected Platforms: Dell 24 All-in-One EC24260 Dell 27 All-in-One EC27260
USB 3.0 ports, cables, or devices can emit noise in the 2.4 GHz band, interfering with nearby USB 2.0 antennas or wireless devices. This reduces signal sensitivity and impacts wireless output.
Repositing the wireless antenna away from the USB 3.0 ports resolves this issue. The wireless mouse and keyboard use the USB 2.0 ports or extensions.
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