BugZero | Dell BugID 414719 - Dell Pro Plus Experiences a Black Screen and Then ...

Dell - Defect ID: 414719

Dell Pro Plus Experiences a Black Screen and Then Reboots

Dell - Defect ID: 414719

Dell Pro Plus Experiences a Black Screen and Then Reboots

Last updated on May 24th, 2026

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Severity: N/A

Community: N/A

Lifecycle: N/A

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Bug Details

Support Case Count: 1
Article View Count: 155
Impact Category:

Description

Symptoms

Affected Platforms: Dell Pro 13 Plus PB13255 Dell Pro 14 Plus PB14255 Dell Pro 16 Plus PB16255

Cause

Not Applicable

Resolution

Issue fixed by updating AGESA Boot Loader (ABL) firmware that is integrated within the BIOS code. Dell Engineering is aware of the issue has developed BIOS update v1.9.3. Note: Before starting the update, perform the following: Back up all personal data. For more information, refer to Back Up and Recovery . Connect the AC adapter.

Change history

2026-05-24 Added: 2

2026-05-24 Removed: 1

2026-05-24 Added: 2

2026-05-24 Removed: 1

2026-05-24 Added: 2

2026-05-24 Removed: 1

2026-05-24 Added: 2

2026-05-24 Removed: 1

2026-01-13 Added: 1

2026-01-13 Removed: 1

Relevant Products

Click on a version to see all relevant bugs

Affected versions:No known affected versions

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Affected versions:No known affected versions

Fixed versions: No known fixed versions

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Dell - Defect ID: 414719

Dell Pro Plus Experiences a Black Screen and Then Reboots

Dell - Defect ID: 414719

Dell Pro Plus Experiences a Black Screen and Then Reboots

Last updated on May 24th, 2026

BugZero Risk Score0.0 Coming soon

Bug Details

Symptoms

Cause

Resolution

Top Dell Defects

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