Loading...
Loading...
An external monitor may have screen flickering after pressing Continue when the following message appears: Dock is connected to a non-Thunderbolt port and will perform as a standard USB-C dock offering video, data, and power. For optimal speed and resolution, use a Thunderbolt port if available. The issue occurs when Enable Dock Warning Messages in BIOS setup is enabled, and continues for less than a second. Affected Platform: Dell Pro 14 PC14250 Affected Docks: Dell Dock WD19 Dell Dock - WD19S Dell Performance Dock - WD19DC Dell Pro Dock WD25 Dell Pro Smart Dock SD25 Dell Pro Thunderbolt 4 Dock WD25TB4 Dell Pro Thunderbolt 4 Smart Dock SD25TB4 Dell Pro Thunderbolt 5 Dock WD25TB5 Dell Pro Thunderbolt 5 Smart Dock SD25TB5 Dell Thunderbolt Dock - WD19TB Dell Thunderbolt Dock - WD22TB4
The issue is under investigation.
Dell Engineering is aware of the issue and is working towards a resolution. This article will be updated once details are known. Workaround: Enter BIOS Setup to disable Dock Warning Message , or click Do Not Show Again when the message appears.
Click on a version to see all relevant bugs
Dell Integration
Learn more about where this data comes from
BugZero Plan
Streamline upgrades with automated vendor bug scrubs
BugZero Prevent
Wish you caught this bug sooner? Get proactive today.