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Installing, reinstalling, or upgrading to DDMA version 25.11.0.481 may fail with the following installation log: MSI (s) (FC:44) [16:37:04:855]: Product: Dell Device Management Agent -- Installation operation failed. MSI (s) (FC:44) [16:37:04:856]: Windows Installer installed the product. Product Name: Dell Device Management Agent. Product Version: 25.12.0.568. Product Language: 1033. Manufacturer: Dell Inc.. Installation success or error status: 1603. Affected Product: Dell Device Management Agent
Code signing certificate expired on December 11, 2025.
Note: Before starting the update, perform the following: Back up all personal data. For more information, refer to Back Up and Recovery . Connect the AC adapter if updates are being run on a laptop. Ensure that power remains connected if updates are being run on a desktop. Updating DDMA to build 25.11.01.556 or later on the computer resolves the issue. To download and install the DDMA, refer to the Service Manual .
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