Loading...
Loading...
Error message: No certificate available. Import a certificate to proceed:
This error occurs because the PowerStore does not have a valid CA certificate to authenticate the SMTP server.
From a Linux server, install OpenSSL and run: echo |openssl s_client -showcerts -servername <server> -connect <server>:<port> -crlf -starttls smtp 2>/dev/null | awk '/-----BEGIN CERTIFICATE-----/,/-----END CERTIFICATE-----/' For example, for smtp.office365.com:587: echo |openssl s_client -showcerts -servername smtp.office365.com -connect smtp.office365.com:587 -crlf -starttls smtp 2>/dev/null | awk '/-----BEGIN CERTIFICATE-----/,/-----END CERTIFICATE-----/' The output is similar to: # echo |openssl s_client -showcerts -servername smtp.office365.com -connect smtp.office365.com:587 -crlf -starttls smtp 2>/dev/null | awk '/-----BEGIN CERTIFICATE-----/,/-----END CERTIFICATE-----/' -----BEGIN CERTIFICATE----- MIIIpTCCB42gAwIBAgIQBajiV3qawxB6wEysPSgq8jANBgkqhkiG9w0BAQsFADBL MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMSUwIwYDVQQDExxE aWdpQ2VydCBDbG91ZCBTZXJ2aWNlcyBDQS0xMB4XDTI1MTExMDAwMDAwMFoXDTI2 MTEwOTIzNTk1OVowajELMAkGA1UEBhMCVVMxEzARBgNVBAgTCldhc2hpbmd0b24x EDAOBgNVBAcTB1JlZG1vbmQxHjAcBgNVBAoTFU1pY3Jvc29mdCBDb3Jwb3JhdGlv ggEKAoIBAQDoK5xE8CIH...truncated…5xE8CIHc5xE8CIHctZmUeiKB/n8cz 2CZOMNqMEe4WpnoBFmxuBi7rtIsrAHYAwjF+V0UZo0XufzjespBB68fCIVoiv3/V ta12mtkOUs0AAAGab+8p1QAABAMARzBFAiAh0N/z9iTilJ0ANf1lXpSsjA4owNRK QHOIdwO1C65JEQIhALb0jD66T6Xl9TvN8qP3fDccHs4WmSCbwSaKczAA3r62AHYA AiEAyC0JBk9bOGJPbSvabOGEZ/8qLIC0pnGuRAbDckIlis0CIFjM4aDKfmiu7yDx kifw+d6jVpAu -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- MIIE5jCCA86gAwIBAgIQDxcaSMbyI4CSGM0u1t3A6DANBgkqhkiG9w0BAQsFADBh MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMRkwFwYDVQQLExB3 d3cuZGlnaWNlcnQuY29tMSAwHgYDVQQDExdEaWdpQ2VydCBHbG9iYWwgUm9vdCBD QTAeFw0yMDA5MjUwMDAwMDBaFw0zMDA5MjQyMzU5NTlaMEsxCzAJBgNVBAYTAlVT MRUwEwYDVQQKEwxEaWdpQ2VydCBJbmMxJTAjBgNVBAMTHERpZ2lDZXJ0IENsb3Vk IFNlcnZpY2gVzIENBLTE...truncated…3DQEBAQUAA4IBDwAwggEKAoIBAQDR rfaHFHlUJ1fHLwVoPJs8zWfsRRAshPKkR8TZU0JFCbvk/jPB17xGL9GL5re1Z3h8 anC+/bjltlTPTF6suCJ0c1UpCHPIZPfQlQkOeYNQv1/11MybQmGOgAS5QarOThKZ m6zWxb5bAnO1FqSrcWLUmOpAOYWm9rsv6OeHwov2nDLN7Pg+v4nndCOCS9rqv3Om JTz9v6nlaP/4MKJgxzsuo/PFfzs7/Q8xoXx0D9C/FMS9aPGl52un35sAfkYlTubo x6pNQytYvwMPeg== -----END CERTIFICATE---- Take these certificates, which contain the full certificate chain, and paste it into the certificate import wizard: And a new certificate is displayed: After this, enabling SMTP with STARTTLS also enabled should be successful.
Click on a version to see all relevant bugs
Dell Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.