Symptoms

A backup fails with error: Error <7922>: Invalid expires input value (expires=<VALUE>) For example: Invalid expires input value (expires=1397523600) Error in the backup log: 2014-04-14 21:00:28 avtar Info <5900>: Workorder received (truncated): <snapup pid="Exchange VSS Writer 2007" type="work" ack="false" time="1397523600" msgver="5" pidnum="3018" work="backup" ticket="XXX" key="3018-Exchange VSS Writer 2007-Public_DB-Public_Folder_DB-1397523600055#1" sync="bg" cid="c57f08b4d71dfb272afa6cda504bd3a1c633c62c" sessionid="ecf7f1ecea3b3619a86cf3c395bcb4da7edd8ec2" The Backup is tagged as expired right away: <flag type="string" value="1397523600" name="expire" /> The error is: 2014-04-14 21:00:28 avtar Error <7922>: Invalid expires input value (expires=1397523600) 2014-04-14 21:00:29 avexvss Error <13066>: Failed to process backup workorder. 2014-04-14 21:00:30 avexvss Error <13077>: Unable to complete backup.

Cause

Advanced Retention Policy has been set up with Days = "0" When the backup starts the timestamp is created, since there is a policy with 'keep dailies for' = 0, it immediately marks the backup as expired and does not proceed further.

Resolution

Correct the Advanced Retention Policy settings for 'keep dailies for' = nonzero (for example 14 days, as per Avamar Best Practice.)

Support Cases