OPERATIONAL DEFECT DATABASE
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The Deployments and Blueprints pages cannot be loaded.A 504 Gateway Time-out error is displayed.The error message goes from nginx/1.25.4. Error Message: The error message is an HTML page with the following content: <html> <head><title>504 Gateway Time-out</title></head> <body> <center><h1>504 Gateway Time-out</h1></center> <hr><center>nginx/1.25.4</center> </body> </html> <!- a padding to disable MSIE and Chrome friendly error page -> <!- a padding to disable MSIE and Chrome friendly error page -> <!- a padding to disable MSIE and Chrome friendly error page -> <!- a padding to disable MSIE and Chrome friendly error page -> <!- a padding to disable MSIE and Chrome friendly error page -> <!- a padding to disable MSIE and Chrome friendly error page ->
The root cause of the issue is unknown at this moment, but it is suspected to be related to the nginx server.
Workaround: Restart the nginx server to resolve the issue. This should allow the Deployments and Blueprints pages to load correctly. To restart the nginx pod, follow these steps on the Dell Automation Platform cluster: Identify the name of the fusion-nginx pod by running the command. This displays the pod name, similar to the example output: # kubectl get pods -A | grep fusion-nginx hzp fusion-nginx-758ddd5f7c-g6dfj 2/2 Running 2 (66d ago) 93d Delete the pod using the command below. Replacing <pod_name> with the name of the pod (for example, fusion-nginx-758ddd5f7c-g6dfj) and <namespace> with the correct Orchestrator namespace (for example, hzp) # kubectl delete pod fusion-nginx-758ddd5f7c-g6dfj -n hzp pod "fusion-nginx-758ddd5f7c-g6dfj" deleted The Kubernetes scheduler will automatically restart the nginx pod immediately after deletion. You can verify the pod's deletion and restart by checking the output of the delete command. This should display a message indicating that the pod has been deleted. Fix: This issue is under investigation by Dell Automation Platform development.
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